Dear Zetpy User,

To ensure Lazada’s platform stability during the campaign period, Lazada will temporarily suspend the following API features for all sellers and products based on the schedules below:
API Downtime by Country (Local Time):
SG/MY
• Dec 11, 7:30 PM – 8:30 PM
• Dec 11, 11:30 PM – Dec 12, 12:30 AM
PH
• Dec 9, 7:30 PM – 8:30 PM
• Dec 11, 7:30 PM – 8:30 PM
• Dec 11, 11:30 PM – Dec 12, 12:30 AM
TH
• Dec 9, 7:00 PM – 8:30 PM
• Dec 11, 7:00 PM – 8:30 PM
• Dec 11, 11:00 PM – Dec 12, 12:30 AM
VN/ID
• Dec 9, 7:00 PM – 8:30 PM
• Dec 11, 7:00 PM – 8:30 PM
• Dec 11, 11:00 PM – 12:30 AM

The following functions will be temporarily suspended:
• Price & stock updates
• Product creation, updates, and removal
• Image uploads and migration
• Batch size chart updates

Global Product API Downtime (UTC+8):
• Dec 9, 7:30 PM – 9:30 PM
• Dec 11, 7:30 PM – 9:30 PM
• Dec 12, 11:30 PM – 1:30 AM

Brand-Related API Restrictions (UTC+8):
Dec 5, 12:00 AM – Dec 14, 12:00 AM
• Brand registrations approved during this period will only appear after the downtime ends.

User are advised to avoid update Product details as well as Stock update from Dec 9, 6:00 PM (Local Time) to Dec 12, 12:30 AM (Local Time)

For more information, please visit Lazada announcement here

Dear Valued Users,

We will perform server maintenance for upcoming 10.10 sales to ensure the stability of our services. Please be advised of the following details:

Maintenance Schedule:
• Date: 9 October 2024 (Wednesday)
Time: 00:00 AM – 2:00 AM (Malaysia Time)

• Date: 12 October 2024 (Saturday)
Time: 00:00 AM – 2:00 AM (Malaysia Time)

Purpose of Maintenance:
• Immediate resolution of critical issues affecting service performance.
• Essential updates to enhance security and stability.

During the Maintenance:
• Temporary service unavailability.
• Please save any ongoing work before the maintenance period.

Users are advised not to edit any product details and conduct stock update starting from 8pm 9th & 12th October 2024 until the maintenance period finished.

For updates or further assistance, please contact our support team at support@zetpy.com.
Thank you for your understanding and cooperation.

Dear Zetpy Users, as Lazada will temporarily disable some of their API features in order to ensure their platform stability during 12.12 sales, the features below in Zetpy’s Lazada Plugin will be temporarily disabled as well：
1. From 2022-12-11 23:30 to 2022-12-12 00:30 Malaysia Time
a) Pricing Update
b) Stock Update
c) Creating new Products and upload image
d) Editing product details and image
e) Removing Products
Based on Lazada’s announcement, the API features above are expected to be back online after 2022-12-12 at 12.30 am

2. Feature below will also be disabled from 2022-12-11: 22:30:00 – 2022-12-12 01:30:00 SG time
a) Creating Global Product
Based on Lazada’s announcement, the API feature above are expected to be back online after 2022-12-12 at 1.30 am

Please DO NOT conduct Bulk Stock Update and Bulk Price Update from 2022-12-11 10.00 pmin Zetpy to prevent any unforeseen inconveniences. The features in Zetpy are expected to be back on 2022-12-12 2.00 am. For more details, can visit Lazada website at https://open.lazada.com/apps/announcement/detail?spm=a1zq7z.27201205.0.0.53247c736WxXPm&docId=1634

To import orders from Zetpy to Xero Accounting, you need to setup Xero plugin settings as follows:

• Import Order Status Settings.
• Export Order Settings.
• Customer Settings.

Once done, you can start to sync orders to Xero Accounting.

1. Click on Add Orders.
2. Select Order by searching and select one or multiple orders.
3. Click Sync Orders for order to sync to Xero.

Note: If ‘Auto Sync Order’ is enabled in Settings, the order will be synced automatically to Xero.

Checkout our tutorial on Import Orders from Zetpy to Xero here.

Zetpian wishes you sell more online and grow together! 🙂