Scheduled Server Maintenance for 1.1 Sales

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Dear Valued Users,

To ensure the stability and performance of our services during the upcoming 1.1 sales, we will be conducting scheduled server maintenance. Please take note of the following details:

 

Maintenance Schedule:

Date: 31 December 2024 (Tuesday)
Time: 12:00 AM – 2:00 AM (Malaysia Time)
Date: 3 January 2025 (Friday)
Time: 12:00 AM – 2:00 AM (Malaysia Time)

 

Purpose of Maintenance:

Resolving critical issues affecting service performance.
Implementing essential updates to enhance security and stability.

 

Impact During Maintenance:

Temporary service unavailability.
Please ensure all ongoing work is saved before the maintenance period begins.

 

Important Reminder:
We advise users to refrain from editing product details or conducting stock updates starting at 8:00 PM on 30 December 2024 and 2 January 2025 until the maintenance period concludes.

 

For updates or further assistance, feel free to reach out to our support team at support@zetpy.com.

Thank you for your understanding and cooperation.

Upcoming Server Maintenance for 12.12 Sales

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Dear Valued Users,

We will perform server maintenance for upcoming 12.12 sales to ensure the stability of our services. Please be advised of the following details:

Maintenance Schedule:
i) Date: 10 December 2024 (Tuesday)
Time: 00:00 AM – 2:00 AM (Malaysia Time)

ii) Date: 15 December 2024 (Sunday)
Time: 00:00 AM – 2:00 AM (Malaysia Time)

 

Purpose of Maintenance:
i) Immediate resolution of critical issues affecting service performance.
ii) Essential updates to enhance security and stability.

 

During the Maintenance:
i) Temporary service unavailability.
ii) Please save any ongoing work before the maintenance period.

 

Users are advised not to edit any product details and conduct stock update starting from 8pm 9th & 14th December 2024 until the maintenance period finished.

 

For updates or further assistance, please contact our support team at support@zetpy.com.
Thank you for your understanding and cooperation.

Lazada D12 Downgrade Plan

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Dear Zetpy User,

To ensure Lazada’s platform stability during the campaign period, Lazada will temporarily suspend the following API features for all sellers and products based on the schedules below:
API Downtime by Country (Local Time):
SG/MY
• Dec 11, 7:30 PM – 8:30 PM
• Dec 11, 11:30 PM – Dec 12, 12:30 AM
PH
• Dec 9, 7:30 PM – 8:30 PM
• Dec 11, 7:30 PM – 8:30 PM
• Dec 11, 11:30 PM – Dec 12, 12:30 AM
TH
• Dec 9, 7:00 PM – 8:30 PM
• Dec 11, 7:00 PM – 8:30 PM
• Dec 11, 11:00 PM – Dec 12, 12:30 AM
VN/ID
• Dec 9, 7:00 PM – 8:30 PM
• Dec 11, 7:00 PM – 8:30 PM
• Dec 11, 11:00 PM – 12:30 AM

The following functions will be temporarily suspended:
• Price & stock updates
• Product creation, updates, and removal
• Image uploads and migration
• Batch size chart updates

 

Global Product API Downtime (UTC+8):
• Dec 9, 7:30 PM – 9:30 PM
• Dec 11, 7:30 PM – 9:30 PM
• Dec 12, 11:30 PM – 1:30 AM

 

Brand-Related API Restrictions (UTC+8):
Dec 5, 12:00 AM – Dec 14, 12:00 AM
• Brand registrations approved during this period will only appear after the downtime ends.

 

User are advised to avoid update Product details as well as Stock update from Dec 9, 6:00 PM (Local Time) to Dec 12, 12:30 AM (Local Time)

For more information, please visit Lazada announcement here