Terms of Services

By using the zetpy.com website (“Service”), all services of Neowave Solutions Sdn Bhd. (“Zetpy”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”). If you are using the Service or related services on behalf of a company or other entity, then “Customer” or “you” means that entity, and you are binding that entity to this Agreement.

Zetpy reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. The use by you of any content or services accessible through the Service may be subject to
your acceptance of separate agreements with Zetpy or third parties.

Zetpy places the utmost importance on your security and the safety of information shared with the Service. You can review our privacy policy, data anonymity and erasure procedures and related information here.

You can review the most current version of the Terms of Service at any time at

General Terms and Conditions

1. You agree that use of the Service is at your sole risk. The Service is provided as an “as is” and “as available” basis. You agree that use of the Service, including any applets, software, middleware, content and services accessible therein, is entirely at your own risk.

2. Zetpy does not warrant that the service is free from bugs, viruses, errors, or other program limitations, nor does Zetpy warrant access to the Internet or to any other service or content through the Service.

3. The entire liability of Zetpy and its Representatives (as defined below) for any reason shall be limited to the amount paid by the customer for the related services or content purchased from Zetpy, its authorized reseller or its service providers.
○ To the maximum extent permitted by applicable law, Zetpy and its subsidiaries, affiliates, licensors, participating financial institutes, third-party content or service providers, distributors, dealers or suppliers (“Representatives”) are not liable for any indirect, special, incidental, or consequential damages (including, but not limited to, damages for loss of business, loss of profits or investment, or the like), whether based on breach of warranty, tort (including
negligence), product liability or otherwise, even if Zetpy or its representatives have been advised of the possibility of such damages, and even if a remedy set forth herein is found to have failed of its essential purpose.)
○ Zetpy’s total liability related to or arising out of this agreement shall be limited to the amount of fees actually paid by you to Zetpy in the 3 months prior to the event causing any such liability.
○ The limitations of damages set forth above are fundamental elements of the basis of the bargain between Zetpy and you. Zetpy would not be able to have provided this Service to you without such limitations.


4. You agree that Zetpy has the right to collect, store, and use non-sensitive data that can be uniquely identified to a particular account and otherwise sensitive data that will be anonymized and aggregated.

5. You agree that Zetpy may use your name and logo to identify you as a Zetpy customer on its website or in other sales or marketing materials (provided that Zetpy will not issue any press release regarding your use of the Service without your prior consent).

Copyright, Content and Ownership

1. As between us, all right, title and interest in and to the Service, any underlying software and any other deliverables, including all derivative works, plug-ins, middleware, modifications and copies, and intellectual property rights therein are and shall remain the sole and exclusive property of Zetpy.

2. No title to or ownership of any such items, or any intellectual property or proprietary rights in or to such items, is transferred to you under these Terms of Service or through your use of the Service. Such items are confidential and proprietary to Zetpy and you shall not disclose or provide access to such items to any third party without the prior written consent of Zetpy

You agree you shall not to:
a. license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Service in any way; modify or make derivative works based upon the Service; or

b. reverse engineer or access the Service in order to

i. develop, or benchmark against, a competitive product or
service, or
ii. develop products using, or otherwise copy, features, functions,
interfaces or graphics of the Service.

3. Zetpy is the owner and/or authorized user of any trademark, registered trademark and/or service mark appearing in the Service, and is the copyright owner or licensee of the content and/or information in the Service including but not limited to any screens appearing therein.

4. You may not download and/or save a copy of any of the screens except as otherwise provided in these Terms of Service, for any purpose. However, you may print a copy of the information in the Service for your personal use or records.

5. If you make other use of the Service, except as otherwise provided above, you may violate copyright and other laws of Malaysia and other countries, as well as applicable state laws, and may be subject to penalties.

6. Zetpy does not grant any license or other authorization to any user of its trademarks, registered trademarks, service marks, or other Copyrightable material or other intellectual property, by placing them in the Service.

7. Zetpy reserves the right, without prior notice, to change any information, features or services contained in the Service.

8. Clicking on certain links within the Service might take you to other websites for which Zetpy assumes no responsibility of any kind (See “Third-Party Provided Links, Content and Service” below).

9. The content presented at in the Service may vary depending on your browser limitations.

Customization & Development

From time to time, you may desire or require additional development and customization of one of our products. On a case-by-case basis, we will review the specifications of these customizations. Where applicable, and at our sole discretion, we may provide the requested development free of charge or for a fee, communicated to and accepted by you. In either case, Zetpy retains the entire right, title, and interest in anything created or developed by us for you, including all patents, copyrights, trade secrets and other proprietary rights. At no time do any rights transfer to you, your agents, or your customers.

User Conduct

While using the Service, you may not:
1. Restrict or inhibit any other user from using and enjoying the Service; or

2. Post or transmit any unlawful, fraudulent, libelous, defamatory, obscene, pornographic, profane, threatening, abusive, hateful, offensive, or otherwise objectionable information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national or foreign law, including without limitation the Malaysia export control laws and regulations; or

3. Post or transmit any advertisements, solicitations, chain letters, pyramid schemes, investment opportunities or schemes or other unsolicited commercial communication (except as otherwise expressly permitted by Zetpy) or engage in spamming or flooding; or

4. Post or transmit any information or software which contains a virus, trojan horse, worm or other harmful component; or

5. Post, publish, transmit, reproduce, distribute or in any way exploit any information, software or other material obtained through the Service for commercial purposes (other than as expressly permitted by the provider of such information, software or other material); or

6. Post, publish, transmit, reproduce, or distribute in any way, information, software or other material obtained through the Service which is protected by copyright, or other proprietary right, or derivative works with respect thereto, without obtaining permission of the copyright owner or right holder; or

7. Upload, post, publish, reproduce, transmit or distribute in any way any component of the Service itself or derivative works with respect thereto, as the Service is protected as a collective work under Malaysia copyright laws.

8. Encourage conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national or foreign law, including without limitation the Malaysia export control laws and regulations.

Third Party Links, Content and Service

You acknowledge and agree that:
1. Neither Zetpy nor any of its content or service providers shall be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

2. Zetpy has no responsibility for the accuracy or availability of information or services provided by third party linked sites.

3. Links to such sites do not constitute an endorsement by Zetpy of such sites or the content, services, products, advertising or other materials presented on such sites. Information in the many web pages that are linked to the Service comes from a variety of sources.

4. Some of this information comes from official Zetpy licensees, but some may come from unofficial or unaffiliated organizations and individuals, both internal and external to Zetpy.

5. Zetpy does not author, edit, or monitor these unofficial pages or links.

6. You acknowledge and agree that Zetpy shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, services, products advertising or other materials available on such sites.

Payment, Banking, Billing or Other Online Services

If you wish to make purchases in the Service, you may be asked by the merchant or information or service provider from whom you are making the purchase to supply certain information, including credit card or other payment mechanism information. You agree:
1. Zetpy is not liable for any loss or damage of any sort incurred as a result of any such dealings with any merchant or information or service provider through the Service.

2. That all information you provide any merchant or information or service provider through the Service for purposes of making purchases will be accurate, complete and current.

3. The merchants and information and service providers offering merchandise, information and services through the Service set their own prices and may change prices or institute new prices at any time.

4. To pay all charges incurred by users of your account and credit card or other payment mechanism at the prices in effect when such charges are incurred.

5. If you signed up for a monthly plan, you will be charged at the beginning of each month. Annual plans may incur monthly charges for monthly services, including but not limited to Zetpy Insurance.

6. By signing up for a subscription service with Zetpy, you authorize the company to charge your credit card for your plan total on an annual or monthly recurring basis, until canceled.

7. You also will be responsible for paying any applicable taxes relating to purchases through the Service.

8. You agree Zetpy is not liable for any loss or damage of any sort incurred as a result of any such dealings with any services provided by your chosen third-party.

9. Your access may be limited from time to time, depending on the service provided by your Internet service provider or your chose third-party services.

10. You may be billed for these Online Services by your chose third-party, not

11. Zetpy, and such financial institution may have its own service agreement which will govern the Online Services it provides.

12. You agree to be responsible for all telephone charges associated with your Internet and online service usage.

Modifications To The Service And Prices

Prices for our service are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Refund Policy

Refunds are restricted to annual subscriptions within the first 14 days of the initial subscription start date. Subscription fees are not refundable after 14 days of initial sign up. Fees paid for customizations or services will not be refunded.


You agree to indemnify, defend and hold harmless Zetpy and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand,including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


Zetpy, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the service for any reason at any time. Such termination will result in deactivation of your account and access to any content or features of the products and/or services provided. Zetpy reserves the right to refuse service to anyone to anyone for any reason at any time.

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.These Terms of Use and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use).

Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.

Governing Law

These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Malaysia.

Contact Information

Questions about the Terms of Use should be sent to us at support@zetpy.com


By accessing and using this site you agree to the Terms of Service.