Upcoming Server Maintenance for 10.10 Sales

Dear Valued Users,

We will perform server maintenance for upcoming 10.10 sales to ensure the stability of our services. Please be advised of the following details:

Maintenance Schedule:
• Date: 9 October 2024 (Wednesday)
Time: 00:00 AM – 2:00 AM (Malaysia Time)

• Date: 12 October 2024 (Saturday)
Time: 00:00 AM – 2:00 AM (Malaysia Time)

Purpose of Maintenance:
• Immediate resolution of critical issues affecting service performance.
• Essential updates to enhance security and stability.

During the Maintenance:
• Temporary service unavailability.
• Please save any ongoing work before the maintenance period.

Users are advised not to edit any product details and conduct stock update starting from 8pm 9th & 12th October 2024 until the maintenance period finished.

For updates or further assistance, please contact our support team at support@zetpy.com.
Thank you for your understanding and cooperation.

SST Increase to 8% Starting 1st March 2024

Dear all valued customers,

In compliance with Malaysia’s new service tax rate increase, Zetpy will be required to increase the SST rate charged on our invoices from 6% to 8% starting March 1, 2024.

The updated SST charges will be reflected on your invoices.

For further details, please click here: https://mysst.customs.gov.my/

If you have any further enquiries, please do not hesitate to contact us at account@zetpy.com

Thank you very much for your attention.

 

Lazada 2022 D12 API Downgrade Plan

Dear Zetpy Users, as Lazada will temporarily disable some of their API features in order to ensure their platform stability during 12.12 sales, the features below in Zetpy’s Lazada Plugin will be temporarily disabled as well:
1. From 2022-12-11 23:30 to 2022-12-12 00:30 Malaysia Time
a) Pricing Update
b) Stock Update
c) Creating new Products and upload image
d) Editing product details and image
e) Removing Products
Based on Lazada’s announcement, the API features above are expected to be back online after 2022-12-12 at 12.30 am

2. Feature below will also be disabled from 2022-12-11: 22:30:00 – 2022-12-12 01:30:00 SG time
a) Creating Global Product
Based on Lazada’s announcement, the API feature above are expected to be back online after 2022-12-12 at 1.30 am

Please DO NOT conduct Bulk Stock Update and Bulk Price Update from 2022-12-11 10.00 pmin Zetpy to prevent any unforeseen inconveniences. The features in Zetpy are expected to be back on 2022-12-12 2.00 am. For more details, can visit Lazada website at https://open.lazada.com/apps/announcement/detail?spm=a1zq7z.27201205.0.0.53247c736WxXPm&docId=1634

[Announcement] Take Note Of The Lazada Platform Restriction During 11.11

11.11 Mega Campaign of 2021 is coming very soon.

To ensure a smooth and consistent shopping experience for sellers, Lazada will restrict the access to some of the services on the platform during the campaign days, and lock the prices of the products for campaign products.

Please take note of the schedule below, and details of the service restriction, and prepare the campaign activities in advance.

Affected Products: All products

Time Period: 10th November 2021 (23:45) to 11th November 2021 (00:40)

 

 

Please do not hesitate to contact Lazada Partner Support Center (PSC) for any inquiries.

We appreciate your understanding and cooperation. Hope you have successful sales!

Zetpian wishes you sell more online and grow together!

[New Feature] Import Orders from Zetpy to Xero Accounting

To import orders from Zetpy to Xero Accounting, you need to setup Xero plugin settings as follows:

  • Import Order Status Settings.
  • Export Order Settings.
  • Customer Settings.

Once done, you can start to sync orders to Xero Accounting.

  1. Click on Add Orders.
  2. Select Order by searching and select one or multiple orders.
  3. Click Sync Orders for order to sync to Xero.

Note: If ‘Auto Sync Order’ is enabled in Settings, the order will be synced automatically to Xero.

Checkout our tutorial on Import Orders from Zetpy to Xero here.

Zetpian wishes you sell more online and grow together! 🙂

[New Feature] Sync Product from Xero Accounting to Zetpy

To sync products from Xero Accounting, you need to setup Sync Product, Stock, and Price in Xero plugin.

Go to Xero plugin > Account Credentials.

Set up ‘Import Product Settings’ and the new product will be synced to Zetpy.

Checkout our tutorial on Sync Product from Xero to Zetpy here.

Zetpian wishes you sell more online and grow together! 🙂

[New Feature] Setup Xero Accounting inside Zetpy

Setup Xero Accounting plugin by adding and install Xero plugin in Zetpy.

Click on Connect to Zero > Allow Access. Xero plugin will successfully connected to your Xero account.

Checkout our tutorial on Setup Xero Accounting in Zetpy here.

Zetpian wishes you sell more online and grow together! 🙂

[Announcement] Lazada Platform Restriction During 9th Birthday Sale!

9th Birthday Sale is just around the corner.

To ensure smooth and consistent shopping experience of our consumers and sellers, Lazada will restrict the access to some of the services on their platform during the campaign days, and lock the products prices for campaign products.

Please take note of the schedule below, and details of the service restriction, and prepare the campaign activities in-advance.

Affected Products: All products 

Time Period: 26th March 2021 (22:00) to 27th March 2021 (02:00)

Campaign Product

Locking feature:

  • Price Lock
  • Product Description Lock

Available feature:

  • Change product from ‘Invalid’ to ‘Valid’
  • Increase Stock

System Downgrade

The following APIs will be unavailable / suspended during the period:

  • Remove, Create, & Update Products
  • Migrate, Set, & Upload Images
  • Seller Center Batch Upload via Excel – Create Products, Update Products, Update Image, Status

The following APIs will still be available / not suspended:

  • Update Price
  • Manage Images
  • Adjust Stock

 

In additional to the function mentioned above, Lazada might also restrict the access to other services in seller center during peak-hours, which might include, Voucher Distribution via Chat, Voucher Creation, Product Decoration.

We appreciate your understanding and cooperation. Hope you have successful sales!

Zetpian wishes you sell more online and grow together! ?

[New Feature] Shopee Process Orders inside Zetpy

Now you can Arrange Shipment & Print AirWayBill (AWB) of individual or bulk order.

Just follow the simple steps as below:

1. Go to order you want to process. Then, click Arrange Shipment.

2. Click on I Will Dropoff or I Will Arrange Pickup button.

3. Tracking Number will be created automatically. Click on Print Airwaybill.

4. Select the preferred document type (e.g. AWB) and paper size (e.g. A6). Then, click Print.

5. New tab will open and your documents are ready to print. Your order status will be updated.

Checkout our tutorial on Shopee Process Orders inside Zetpy here.

Zetpian wishes you sell more online and grow together! 🙂

[New Feature] Products Changes Log

This new feature helps you to see details of products changes log by filtering SKU, Product Name and Users inside Zetpy.

Just login to Zetpy and go to Products. Then, click on Changes Log.

In here, you can get more information on product item changes log details, such as:

i. Filter By: Search your product by their status e.g. SKU, Product Name, or Users.

ii. Channel: Identify your product item channel e.g. Product Core, WooCommerce and others.

iii. Previous & Current Values: Addition and deduction stock/values for each of the product item.

iv. User: Who login to your account and make changes on product item.

Checkout our tutorial on Products Changes Log here.

Zetpian wishes you sell more online and grow together! 🙂