Managing inventory is not only about knowing how much stock you have now. You also need to understand how your stock reached that number.

Why did the quantity decrease? Was it caused by an order or a manual adjustment? Who made the change, and when did it happen?

Zetpy’s Stock Movement feature gives your team a clearer record of inventory changes. You can review stock movements, search for specific records, filter them by date, and export the results to Excel for further checking.

Why Should Sellers Track Stock Movement?

Your current stock balance tells you how many units are available, but it does not explain why the quantity changed.

Tracking stock movement gives you the context behind each increase or decrease. This is especially useful when you sell through multiple marketplaces or have several team members managing the same inventory.

Here are some of the main reasons sellers should track their stock movements.

Find stock discrepancies faster

When your system quantity does not match your physical stock, movement records give you a starting point for investigation.

You can review when the quantity changed, how many units were added or deducted, and which user made an adjustment.

Monitor manual stock adjustments

When staff add or remove stock in Zetpy, the movement history records the change and the user involved.

This gives managers better visibility into inventory updates made by different team members.

Improve replenishment planning

Stock movement records can help you identify products that move frequently.

While movement history is not a complete demand forecast, it provides useful information when reviewing stock activity and planning your next replenishment.

Improve team accountability

A shared movement history gives team members one place to check what happened.

This reduces the need to depend on memory, messages, or manually maintained notes when investigating an inventory issue.

Benefits of an Automated Stock Movement Record

Manually recording every inventory change in a spreadsheet can take time. It is also easy to miss an entry, enter the wrong quantity, or forget who made an adjustment.

Zetpy creates a movement record when supported stock activity is captured in the platform. This can include manual quantity adjustments and stock deductions from marketplace orders that sync back to Zetpy.

An automatically recorded stock history provides several practical benefits.

No manual record-keeping

Your team does not need to create a separate spreadsheet entry for every supported stock change recorded in Zetpy.

This reduces repetitive administrative work and gives your staff more time to focus on order processing, stock counts, and fulfilment.

No missing or incomplete records

Manual logs depend on someone remembering to update them.

An automatically generated history provides a more consistent record of the stock activity captured by Zetpy.

Faster inventory investigations

When a quantity looks incorrect, your team can search the movement history instead of checking multiple spreadsheets, order pages, and team messages.

You can narrow down the records using an SKU, product name, order number, remark, or date range.

Clearer inventory visibility

Each movement shows the previous stock quantity, the amount added or deducted, and the resulting current quantity.

This makes it easier to understand the sequence of inventory changes instead of seeing only the latest balance.

Easier team collaboration

Warehouse, e-commerce, and operations teams can refer to the same stock movement history when discussing a discrepancy.

The records can also be exported to Excel for internal review or sharing.

Better control as your business grows

The more products, orders, sales channels, and team members you manage, the harder it becomes to track inventory changes manually.

An automated record helps you maintain visibility without creating another manual task for every movement.

 

How to Check Stock Movement History in Zetpy

Follow these steps to access your inventory movement records:

1. Log in to your Zetpy account.
2. Go to Products.
3. Select Stock Movements.

The page displays up to three months of stock movement history.

Search by SKU, Product Name, or Order Number

Finding one inventory change among many products can take time. Stock Movement History provides search options to help you narrow down the records.

You can search using details such as:

1. SKU
2. Product name
3. Order number
4. Remarks

Searching by SKU is useful when several products have similar names. It takes you directly to the movement records for a specific product or variation.

Searching by order number is helpful when you need to check whether a marketplace order resulted in a stock deduction. This makes it easier to connect an inventory movement with the transaction that caused it.

Filter Stock Movements by Date

You can filter stock movement records using a start date and end date.

This is useful when investigating a stock issue within a specific period. For example, you may want to review inventory changes after a stock count, during a sales campaign, or on the date your team noticed a discrepancy.

Keep in mind that the available results cover a maximum period of three months.

See Who Adjusted the Stock

When several people manage the same inventory, it can be difficult to determine who made a manual adjustment.

Zetpy’s stock movement records include the user who adjusted the stock. This gives managers and operations teams better visibility when reviewing inventory activity.

For example, if a product quantity increases unexpectedly, you can check the movement record and speak with the relevant team member for more information.

Export Stock Movement Records to Excel

Zetpy allows you to export stock movement details to an Excel file.

An Excel export can be useful when you need to:

1. Review inventory movements offline
2. Share records with your warehouse or operations team
3. Investigate stock discrepancies
4. Keep supporting records for internal reporting
5. Sort or organise movement data for further analysis

To create a more focused file, search for the relevant product or order and apply the required date filter before exporting the results.

Improve Inventory Visibility With Zetpy

Inventory problems are easier to investigate when you have a clear record of what changed.

Zetpy’s Stock Movement feature helps your team review inventory movements, search for specific products or orders, identify stock adjustments, and export records for further analysis.

Instead of relying only on the current stock balance, you gain more context about the activity behind that number.

Stock Movement History should complement your regular physical stock counts and internal record-keeping processes. It does not replace your company’s formal accounting or audit records.

Ready to improve your inventory visibility? Contact the Zetpy team to learn how Zetpy can support your product, stock, and order management workflows.

Frequently Asked Questions

How much stock movement history can I view in Zetpy?

You can view up to three months of stock movement records.

Can I search for a stock movement using an SKU?

Yes. Zetpy allows you to search stock movement records by SKU. You can also search by product name, order number, or remarks.

Can I check whether an order deducted stock?

You can search using the order number and review the related stock movement. Marketplace orders that sync back to Zetpy can appear as stock deductions.

Can I see who changed a product’s stock quantity?

Yes. Stock movement records include the user who adjusted the stock.

Can I export stock movement records?

Yes. You can export stock movement details to an Excel file for your own reference or further analysis.

Does Stock Movement History replace physical stock counts?

No. Stock Movement History helps you review inventory changes recorded in Zetpy, but you should still perform regular physical stock counts to confirm the quantity you have on hand.

New LazMall commission rates

The following LazMall rates are subject to 8% SST:

LazMall Digital Goods remain within the same overall range. However, Lazada separately notes that the rates for Digital Goods under F&B and Beauty & Wellness will be updated from 15 August 2026.

Sellers in these categories should check the detailed commission page in Seller Center.

 

How Lazada calculates commission

Lazada calculates commission using the item price after deducting any seller-funded promotional discount.

Lazada-funded promotions or campaign offers are not deducted from the item price when the commission is calculated.

In simple terms:

Commission fee = (Item price − seller-funded discount) × applicable commission rate

The commission fee is then subject to 8% SST.

Sellers should use the final category rate displayed in Seller Center for their calculations.

What Zetpy users should do before the new rates begin

1. List all your active Lazada and LazMall SKUs

Start with a complete list of active products for every connected seller account.

Group the SKUs according to:

– Marketplace or LazMall account

– Product category

– Selling price

– Product cost

– Current commission rate

– New commission rate

– Current gross margin

– Expected margin after the adjustment

This gives your team a clear working list instead of checking products one by one.

2. Confirm the commission category for each important SKU

Do not rely only on the broad product-cluster ranges above. A product’s exact commission depends on its Lazada category.

Check it under Seller Center > Seller Settings > Commission.

An incorrect category assumption can lead to an incorrect profit calculation.

3. Recalculate profit after commission and SST

Update your product costing sheet to include:

– New category-specific commission rate

– 8% SST on the commission fee

– Existing transaction fee

– Seller-funded vouchers and discounts

– Advertising spend

– Packaging costs

– Fulfilment costs

– Product cost

– Any accounting or tax treatment relevant to your business

Do not look at the commission increase alone. Calculate the expected net profit for each SKU after all relevant costs.

For example, if a product sells for RM100 and its commission rate is 20%, the basic commission would be RM20 before SST.

The SST on the commission would be:

RM20 × 8% = RM1.60

The total commission-related deduction would therefore be:

RM20 + RM1.60 = RM21.60

This example excludes transaction fees, advertising, seller vouchers, packaging, fulfilment and product costs.

4. Check your Zetpy and Lazada account connections

Make sure every Lazada or LazMall seller account remains authorised in Zetpy.

An unauthorised connection can stop product, price and inventory syncing. It can also prevent new marketplace orders from being synced into Zetpy.

Complete your price adjustments early enough to check for connection or syncing errors before 14 August 2026.

5. Adjust your Lazada prices where needed

Zetpy allows sellers to set different prices for different sales channels.

This is useful when a Lazada or LazMall price needs to reflect the channel’s new cost structure without changing the price on Shopee, TikTok Shop, Shopify, WooCommerce or other connected channels.

Before changing prices, consider:

– Your target profit margin

– Customer demand

– Competitor prices

– Campaign eligibility

– Seller voucher requirements

– Shipping subsidies

– Product conversion rates

Avoid applying one price increase to every product.

Some products may need a price adjustment. Others may perform better with a smaller margin and a higher sales volume.

After updating prices through Zetpy, verify a sample of listings in Lazada Seller Center to confirm that the new values have synced correctly.

Check out how to Bulk Price Update in Zetpy’s Lazada Plugin here.

6. Brief your finance and operations teams

Tell your finance team when the new rates begin and how to find the charges under:

Seller Center > Finance > My Income > Income Statement

Commission charges also appear in Zetpy’s order detail page for Completed order and Order Income Report.

7. Monitor the first statements after implementation

After the new rates take effect, compare several completed orders against your expected calculations.

Check orders from:

– Different product categories

– Different seller accounts

– Marketplace and LazMall stores

– Products with seller-funded discounts

– Products participating in campaigns

If the commission charged does not match the rate shown in Seller Center, contact Lazada Partner Support Center.

Prepare the following information:

– Order number

– Product category

– Item price

– Seller-funded discount

– Expected commission rate

– Actual commission charged

– Income statement details

A simple action plan for Zetpy sellers

Before 14 August 2026

– Confirm the commission category and rate for your key SKUs.

– Recalculate margins using the new commission rate and 8% SST.

– Prepare channel-specific price changes in Zetpy where required.

– Review seller vouchers, discounts and campaign prices.

– Check that every Lazada and LazMall connection is authorised.

– Inform your finance, sales and operations teams.

From 14 August 2026

– Verify that updated prices appear correctly on Lazada.

– Monitor the profitability of new orders.

– Check commission entries in order details and income statements.

– Compare actual marketplace deductions with your forecasts.

– Investigate unexpected differences quickly.

From 15 August 2026

– If you sell LazMall Digital Goods under F&B or Beauty & Wellness, confirm the revised category-specific rate in Seller Center.

How Zetpy helps sellers manage the change

Managing price and inventory changes becomes more difficult when you sell through several marketplaces, webstores and physical retail locations.

Zetpy gives sellers one place to manage products, channel-specific pricing, inventory and orders across multiple sales channels and seller accounts.

For this Lazada commission adjustment, Zetpy can help your team:

– Apply Lazada or LazMall-specific prices without changing other channels

– Manage products across multiple marketplace accounts

– Sync inventory when orders are received

– View and process Lazada and LazMall orders centrally

– Reduce repeated manual updates across different channels

– Support accounting integrations for cleaner order workflows

Zetpy does not decide your commission rate. Lazada controls the category and fee charged.

Always confirm the latest category-specific rate in Lazada Seller Center before finalising your prices.

Prepare your Lazada store before the deadline

The best response to a commission adjustment is not a rushed price increase.

Review the numbers SKU by SKU, protect the products that matter most and give your team enough time to verify every update.

If you manage several Lazada, LazMall and other marketplace accounts, Zetpy can help centralise your product, pricing, inventory and order operations.

Book a Zetpy demo to discuss a simpler way to manage your marketplace channels.

Frequently asked questions

When do the new Lazada Malaysia commission rates start?

The new Marketplace and LazMall commission rates take effect on 14 August 2026 at 12:00 am.

Lazada states that orders created before this date use the previous commission rate.

Are the new rates subject to SST?

Yes. Lazada states that the commission fee is subject to 8% SST.

Are all local Lazada sellers affected?

Lazada says the new rates apply to all local sellers.

New Marketplace sellers remain exempt from commission during their first 120 days on the platform. Commission starts from day 121.

What happens if an order fails to be delivered?

Lazada states that commission is charged on successfully delivered orders. A failed delivery will not incur a commission fee.

What happens when a customer returns an order?

Lazada states that commission is refunded for returned orders.

For a partial return, the commission refund is based on the actual returned item.

Are there new transaction or order fees?

According to Lazada, there are no new transaction or order fees under this adjustment. The existing transaction fee remains unchanged.

Do sellers need to pay separately to join campaigns?

Lazada states that sellers do not need to pay separately to join campaigns. Campaign participation and additional exposure are included within the all-in-one commission structure.

Where can sellers check the commission charged?

Sellers can check commission details under:

Seller Center > Finance > My Income > Income Statement > Statement Number > View Statement Details

Commission charges are also shown on the order detail page.

 

Official references

1. Lazada Marketplace Commission Rate, effective 14 August 2026
2. LazMall Commission Rate, effective 14 August 2026

 

Major campaigns such as 9.9, 10.10, 11.11, 12.12, payday sales, and festive promotions can bring a large increase in orders.

While more sales are good for business, the sudden increase can also expose problems in your operations. Incorrect stock quantities may lead to overselling. Product listing errors can cause customer complaints. A slow packing process may result in late shipments and cancelled orders.

The best time to solve these problems is before the campaign starts.

Use this practical checklist to prepare your products, inventory, order processing, and fulfilment workflow before sales traffic increases.

1. Finalise Your Campaign Products and Offers

Start by creating a final list of products included in the campaign.

For each product, confirm:

1. Campaign price
2. Promotion period
3. Inventory quantity
4. Product variations
5. Bundle contents
6. Participating marketplaces and webstores
7. Expected order volume

Avoid making major changes at the last minute.

If you are selling product bundles, confirm that every item in each bundle has enough stock.

For example, selling 100 bundle sets that contain 1 uit of Product A and 2 units of Product B will require 100 units of Product A and 200 units of Product B.

Zetpy’s Product Bundle feature can automatically deduct the stock of individual items included in a Zetpy bundle. However, sellers should check their bundle setup before the campaign because bundles created directly on marketplaces may work differently.

Learn about Zetpy Product Bundle.

2. Perform a Inventory Check

Do not depend only on the stock quantity shown in your system.

Conduct a physical stock count for all campaign products. Compare the result with your inventory records and investigate any differences.

Common causes of stock differences include:

1. Damaged items that were not recorded
2. Returned orders that were not restocked
3. Stock reserved for physical stores
4. Unprocessed offline sales
5. Incorrect manual adjustments
6. Missing or duplicated SKUs

Pay special attention to your best-selling products. Even a small stock difference can create several oversold orders when sales increase.

Consider keeping a small stock buffer for popular products. This gives your team extra protection against damaged items, picking mistakes, exchanges, and unexpected stock differences.

For example, if you have 500 units in your warehouse, you may choose to make only 480 units available online and set 20 as reserve stock in Zetpy.

3. Keep Inventory Updated Across Every Sales Channel

When the stock shown online does not match the stock in your warehouse, it can create problems for both your team and your customers.

Your packing team may spend time looking for an item that is already out of stock. The order may then be delayed or cancelled, which can disappoint the customer and affect your marketplace performance.

For example, a product may sell out on Shopee but still appear available on Lazada or TikTok Shop. If a customer places an order on either channel, your team may not be able to fulfil it.

To reduce this risk:

1. Use the same SKU structure across all sales channels.
2. Record every item received, sold, returned, or damaged.
3. Update the stock quantity immediately after a manual adjustment.
4. Keep a small stock buffer for popular products.
5. Synchronise inventory across your connected sales channels.
6. Check your stock records regularly for unexpected changes.

Zetpy provides centralised inventory management for supported marketplaces and webstores. When an order comes in from a connected channel, Zetpy can deduct the inventory and update the available stock across your other connected channels.

Your team can also review stock movement records to check manual adjustments and stock deductions linked to orders. This helps you investigate stock differences and reduces the risk of overselling during a busy sales campaign.

Zetpy also provides a Bulk Stock Update function. Sellers can use an Excel template to update the quantities of multiple SKUs instead of changing each product individually.

Complete your main stock update several days before the campaign. This gives your team enough time to find incorrect product mappings, disconnected listings, or failed updates.

Explore Zetpy’s inventory and channel sync features or view the Bulk Stock Update guide.

4. Check Your SKUs and Product Listings

A stock keeping unit, or SKU, is the unique code used to identify a product or variation.

Every campaign product should have a clear and consistent SKU. Check that the correct SKU is connected across Shopee, Lazada, TikTok Shop, Shopify, WooCommerce, and any other channels you use.

Avoid using one SKU for several unrelated products. You should also avoid changing SKU codes during the campaign unless it is necessary.

SKUs are important when using Zetpy because they help the system match and synchronise products across connected channels.

After checking your SKUs, review the following information for every campaign product:

1. Product title
2. Description
3. Images and videos
4. Normal selling price
5. Variation names
6. Inventory quantity
7. Product dimensions and weight
8. Shipping options
9. Warranty information

Make sure every product variation is connected to the correct image, price, quantity, and SKU.

Zetpy allows sellers to manage product details centrally while setting different product name, images, and prices based on different supported sales channels. This helps your team update product information without repeatedly entering the same details.

See Zetpy’s product setup guide.

 

5. Prepare Your Order Processing Workflow

More orders will not help your business if your team cannot process them on time.

Create a clear process for your team to follow from the moment an order is received:

1. The order enters the system.
2. Payment and order status are checked.
3. A pick list is prepared.
4. Warehouse staff pick the products.
5. Another team member checks the items.
6. The products are packed and labelled.
7. The air waybill is printed and attached.
8. The parcel is handed to the courier.
9. The order status is updated.

Assign someone to each stage. If everyone assumes that another person is handling a task, orders can easily be missed.

Orders from supported connected marketplaces can be consolidated in Zetpy for processing. Depending on the channel and setup, sellers can filter orders and print documents such as air waybills, packing lists, pick lists, and carrier manifests.

6. Organise Your Warehouse and Packing Area

A well-organised packing area can save valuable time during a sales rush.

Before the campaign, prepare:

1. Boxes and courier bags
2. Tape and shipping labels
3. Bubble wrap or protective materials
4. Thermal printer paper
5. Promotional inserts
6. Free gifts
7. Spare printer supplies
8. A separate area for orders with problems

Place your best-selling products close to the packing area. Label every shelf clearly so that temporary staff can find each SKU.

You can also pre-pack products that do not require order-specific customisation. However, your team should always check the order details before sealing the parcel.

 

7. Prepare Your Team for More Orders

Estimate how many orders your current team can process in one day.

If the expected campaign volume is higher than your normal capacity, consider:

1. Adding temporary packing staff
2. Extending operating hours
3. Creating separate picking and packing teams
4. Assigning someone to handle failed orders
5. Assigning someone to monitor inventory
6. Preparing standard customer service replies
7. Training staff to handle more than one task

Give your team a simple process for reporting problems. Everyone should know whom to contact when they find a stock difference, incorrect address, payment issue, damaged product, or system error.

8. Check Your Accounting Workflow

Order processing does not end when a parcel leaves the warehouse.

A major campaign can also create more accounting and administrative work. Decide how your sales orders, invoices, fees, refunds, and stock movements will be recorded.

With the appropriate integration and setup, Zetpy can sync online orders to supported accounting systems such as AutoCount, Xero, and QuickBooks.

Before the campaign, confirm that:

1. Products are mapped correctly.
2. Customer and order information flows correctly.
3. Tax settings have been reviewed.
4. Refunds have a clear process.
5. Finance staff know when to check imported transactions.
6. Failed or incomplete records can be identified.

Always test your specific accounting workflow before the campaign begins.

9. Monitor Your Operations During the Campaign

Do not wait until the campaign ends to review your performance.

During the campaign, monitor:

1. Remaining stock for best-selling SKUs
2. Orders waiting to be processed
3. Orders approaching their ship-by dates
4. Cancelled orders
5. Failed inventory updates
6. Failed accounting syncs
7. Products with sudden sales increases
8. Customer questions and complaints
9. Courier pickup progress

Assign someone to check these areas at regular intervals.

If a product is selling faster than expected, decide whether to add stock, pause the listing, or stop the promotion.

Major Sales Campaign Checklist

One to Two Weeks Before

1. Finalise campaign products and prices.
2. Forecast your order volume.
3. Count your physical inventory.
4. Confirm campaign stock allocation.
5. Check SKUs and product mappings.
6. Review product listings.
7. Order enough packing materials.
8. Confirm courier capacity.
9. Plan staff duties and working hours.

 

Three to Five Days Before

1. Update stock quantities.
2. Organise the warehouse.
3. Brief your team.
4. Prepare customer service replies.

One Day Before

1. Perform a final stock check.
2. Confirm that campaign prices are correct.
3. Test printers.
4. Prepare packing stations.
5. Review staff responsibilities.
6. Avoid unnecessary system or SKU changes.

During the Campaign

1. Monitor inventory and incoming orders.
2. Process orders based on shipping deadlines.
3. Check failed updates.
4. Review fast-selling products.
5. Report stock problems immediately.
6. Track packing and courier capacity.
7. Keep customer service staff informed.

After the Campaign

1. Complete all pending orders.
2. Reconcile the remaining stock.
3. Review cancelled and oversold orders.
4. Check refunds and returns.
5. Confirm accounting records.
6. Record operational problems.
7. Improve your checklist for the next campaign.

Prepare Before the Orders Arrive

A successful campaign depends on more than advertising and discounts. Your inventory, product information, warehouse, order workflow, courier arrangements, and team must all be ready.

Zetpy helps omnichannel sellers manage product information, synchronise inventory, process connected marketplace orders, and connect selected POS and accounting systems.

With fewer manual updates, your team can spend more time fulfilling orders and helping customers.

Planning your next major sales campaign? Book a Zetpy demo to learn how centralised product, inventory, and order management can support your operations.

Frequently Asked Questions

When should sellers start preparing for a major campaign?

Start preparing at least one to two weeks before the campaign. Businesses with many products, warehouses, physical stores, or sales channels may need more time.

How can sellers reduce overselling?

Count your physical stock, use consistent SKUs, keep a suitable stock buffer, synchronise quantities across your sales channels, and monitor popular products during the campaign.

Which products should sellers check first?

Start with campaign products, best sellers, low-stock items, bundles, free gifts, and products shared between physical and online stores.

How can Zetpy help during a sales campaign?

Zetpy can help sellers centrally manage product information and inventory across supported channels. It can also consolidate connected online marketplace orders, support bulk stock updates, and integrate with selected POS and accounting systems. Available features depend on your sales channels, plugins, and system setup.