Master Your Multichannel E-commerce With Zetpy: Handle All Your Online Channels in One Place

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If you are an online seller, you already know the golden rule of modern e-commerce: you need to be where your customers are. In our region, that means capturing buyers across the big three platforms: Shopee, TikTok Shop, Lazada and your own brands.com.

But as your sales channels multiply, so do your headaches.

Logging into three different seller centers, manually updating inventory after every flash sale, and trying to consolidate order details can quickly turn a booming business into a logistical nightmare. If you are spending more time managing spreadsheets than growing your brand, it’s time to rethink your strategy.

Enter Zetpy, the ultimate e-commerce solution designed to help you master your multichannel operations and handle Shopee, TikTok Shop, Lazada, Shopify, WooCommerce and Magento from a single, centralized dashboard.

Here is how Zetpy can transform the way you do business online.

1. Centralized Order Sync and Management

When a campaign hits, the last thing you want is your team frantically switching between browser tabs to fulfill orders from Shopee, TikTok Shop, and Lazada.

Zetpy automatically pulls all your orders from these major platforms into one single dashboard. You can view, process, and print airway bills (AWBs) for all your orders in bulk without ever leaving the Zetpy platform. This powerful order sync speeds up your fulfillment process and drastically reduces the risk of missed shipments or human error.

2. Real-Time Inventory Sync

Overselling is a seller’s worst nightmare. Accidentally selling an item on TikTok Shop that just went out of stock during a Shopee Live stream leads to canceled orders, frustrated customers, and penalized seller ratings.

Zetpy solves this by serving as your central inventory hub. When an item is sold on one channel, Zetpy automatically and deducts the stock in real time across your other connected channels. Whether you have 10 items or 10,000, your inventory numbers stay accurate 24/7 across Shopee, TikTok Shop, Lazada, Shopify, WooCommerce and Magento, protecting your store’s reputation and giving you peace of mind.

3. Unified Product Listings and Tailored Channel Control

Adding a new product line shouldn’t take all day. Uploading images, tweaking descriptions, and managing listings on each individual marketplace is incredibly tedious.

With Zetpy’s product catalog management, you create the core product profile just once in Zetpy and sync it to the specific channels you want. Furthermore, because every marketplace has different fee structures and audiences, Zetpy gives you total control over each listing. You can easily amend pricing and customize product details for a specific platform directly within Zetpy. This ensures your margins stay protected and your listings are optimized for each channel without impacting your core product or your other storefronts.

4. Powerful Analytics and Insights

To scale your business, you need to understand your data. Which platform is driving the most revenue? Which products are your slow movers across channels?

Zetpy consolidates your sales data to provide comprehensive reports and analytics. Instead of piecing together data from different sales channels you, you get a clean view of your entire business performance in one interface, allowing you to make smarter stock and marketing decisions.

Ready to Take Control of Your E-commerce Business?

Scaling a multichannel e-commerce business doesn’t mean you have to triple your workload. By automating the most tedious parts of online selling, including order sync, inventory updates, and product cataloging, Zetpy frees you up to focus on what actually matters: marketing, sourcing great products, and growing your brand.

Stop working for your software, and start making your software work for you.

Master your multichannel e-commerce with Zetpy today, and experience the power of truly unified selling.

Book a Free Demo Today to find out more!

Stop Creating Invoices Manually: The Smarter Way to Connect Ecommerce and Accounting

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When an ecommerce brand scales, daily order volume skyrockets. While the marketing team celebrates the surge in sales, the finance department often faces a massive administrative burden.

Connecting your online marketplaces to your accounting software is essential. Without a proper bridge in place, growing brands quickly hit a severe operational bottleneck that drains resources and slows down financial reporting.

Here is why relying on manual bookkeeping is holding your brand back and how to automate the process for scalable growth.

The Nightmare of Manual Invoicing

For many growing merchants, the financial workflow is incredibly tedious. To record daily marketplace sales, the accounting team normally has to log into their software and open invoices manually, one by one.

Typing out ten orders manually is manageable. Processing five hundred orders manually is an operational nightmare. Your staff is forced to copy customer details, order amounts, and shipping deductions line by line for every single transaction.

This repetitive process creates massive risks for your business:

– High Risk of Human Error: A simple typo during manual data entry can cause your books to mismatch, creating hours of frustrating reconciliation work at the end of the month.

– Wasted Talent: Your accountants are trained to analyze cash flow and build financial strategies. Forcing them to spend days doing manual data entry is a terrible misuse of their expertise.

– Delayed Visibility: When it takes a week just to manually type out the weekend sales, your leadership team is always making business decisions based on outdated financial information.

The Smart Way: Automated Order Syncing

To build a truly scalable enterprise, you must eliminate manual data entry from your back office.

This is exactly how Zetpy transforms your financial operations. As an enterprise grade omnichannel data platform, Zetpy acts as a secure, automated bridge between your sales channels and your accounting software.

Instead of letting your staff to open invoices manually one by one, Zetpy allows you to sync every order directly into your accounting system automatically.

Free Your Finance Team to Focus on Growth

By automating your financial sync, Zetpy delivers unmatched efficiency to your enterprise.

Every transaction is mapped perfectly from the marketplace straight to your ledger with just a single click from your staff. Your finance team is finally free from the tedious grind of manual invoicing. They can redirect their focus toward high value tasks like auditing profitability and advising on growth strategies.

Most importantly, your books are constantly up to date. Your leadership team gains immediate, crystal clear visibility into the financial health of the business across.

You cannot build a fast moving ecommerce empire on slow, manual bookkeeping.

Ready to stop doing manual data entry? Book a Free 1 on 1 demo with Zetpy today to see how our automated accounting sync can secure your financial foundation and accelerate your growth.

Lazada D6 System Downtime: Key Dates & Tips for Zetpy Users

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Lazada has announced scheduled API downtime in preparation for the 6.6 mega sales event, which will temporarily affect integration services between Lazada and connected platforms – including Zetpy.

 

🕒 When the Downtime Happens

According to Lazada’s official update, the downtime will occur as part of their system preparation and maintenance window leading up to 11 November 2025.

【SG/MY/PH】Downgrade Time Period as UTC+8 Time：

  • 2026-06-05 19:30:00 ~ 2026-06-05 20:30:00
  • 2026-06-05 23:30:00 ~ 2026-06-06 00:30:00

【TH/VN/ID】Downgrade Time Period as UTC+8 Time：

  • 2026-06-05 20:30:00 ~ 2026-06-05 21:30:00
  • 2026-06-06 00:30:00 ~ 2026-06-06 01:30:00

 

🚫 What Functions May Be Affected

During the downtime, you may experience temporary disruptions on Lazada-connected features in Zetpy:

  • ❌ Stock Update – Stock changes from Zetpy might not be reflected immediately on Lazada.

  • ❌ Product Update – Editing or pushing product data to Lazada could fail or be delayed.

 

🕒 Other Key Downtime Window

  • June 5, 2026 (19:30) – June 6, 2026 (01:30)
    ⚠️ Sellers will be unable to create Global Products during this period.

  • ⚠️ Any Brand Registration approvals made during the below window will only appear after the downtime ends.

【SG/MY/PH】Downgrade Time Period as UTC+8 Time:

  • 2026-06-05 19:30:00 ~ 2026-06-05 20:30:00
  • 2026-06-05 23:30:00 ~ 2026-06-06 00:30:00

【TH/VN/ID】Downgrade Time Period as UTC+8 Time:

  • 2026-06-05 20:30:00 ~ 2026-06-05 21:30:00

 

✅ What You Can Do

Don’t worry – Here’s how you can prepare:

  1. Avoid making bulk updates (product, price, stock) during the downtime period.

  2. Process pending orders early to prevent shipment delays.

  3. We highly recommend completing your final stock updates by 5:00 PM (5 June 2026). This gives the system queue plenty of time to clear out and sync successfully before the API connection pauses.

🧡 Thank you for your patience and understanding  and all the best for your 6.6 sales performance!

For more details. Please visit Lazada post here.

🚧 Zetpy Scheduled Server Upgrade – May 2026

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Dear Valued Merchants,

To continue delivering a secure, stable, and high-performance experience for all Zetpy users, we will be carrying out our scheduled server upgrade session in 12 May 2026.

Upgrade Schedule:

To minimize disruption, the upgrade will be performed during off-peak hours across the following dates:

  • Date & Time: 12 May 2026 (12:00 AM) – 12 May 2026 (3:00 AM)

 

Why are we doing this?

This upgrade is part of our ongoing commitment to system excellence and includes:

  1. Enhanced Security & Compliance: We are implementing the latest security patches and protocols to ensure your data remains protected and our systems stay resilient against emerging threats.

  2. Improved Performance & Stability: Our team will be performing hardware optimizations and database tuning to ensure faster processing speeds and a smoother experience during high-traffic periods.

  3. Infrastructure Optimization: We are refining our server resources to deliver better reliability and higher uptime as we continue to scale our services for all merchants.

 

⚠️ Important: What to Expect

During these specific time windows, the Zetpy dashboard will be inaccessible, and order/inventory syncing will be temporarily paused. All services will resume automatically once each maintenance session is complete.

Pre-Upgrade Advice: To prevent any data discrepancies, merchants are strongly advised not to perform any product detail amendments or stock updates at least 2 hours before the scheduled upgrade start time.

These upgrades help us maintain Zetpy’s reliability as we scale and ensure we continue to meet the growing demands of your omnichannel business.

We appreciate your patience and support as we invest in strengthening our platform for the long term. If you have any questions or require assistance, our support team is always happy to help.

Thank you for growing with Zetpy.

The Zetpy Team

TikTok Shop Malaysia Introduces New Platform Support Fee Starting Feb 15, 2026

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If you are selling on TikTok Shop Malaysia, there is an important update regarding your store’s fee structure. To ensure your business remains profitable and your operations stay smooth, here is everything you need to know about the new Platform Support Fee.

What is the Platform Support Fee?

Starting from 15 February 2026 (00:00 GMT+8), TikTok Shop Malaysia will introduce a fixed Platform Support Fee of RM0.50 (RM0.54 inclusive of 8% SST) for every successfully delivered order.

Unlike the commission fee, which is percentage-based, this is a flat fee per order, regardless of how many items are in the parcel or the total value of the order.

Here is an example given by TikTok Shop.

 

Why is TikTok Shop doing this?

According to TikTok Shop Academy, this fee is part of a broader strategy to reinvest into the ecosystem. The funds will be used to improve:

– Seller Center Tools: Better features for managing your shop.

– Logistics & Infrastructure: Faster and more reliable shipping.

– User Experience: Driving more traffic and better buyer protection to increase your conversion rates.

 

What You Can Do in Zetpy

To stay ahead of these changes, use Zetpy’s powerful automation tools to manage your margins and simplify your bookkeeping:

– Bulk Update Your Prices: A flat fee of RM0.54 per order can eat into margins, especially for low-priced items. Use Zetpy’s TikTok Shop Bulk Price Edit feature to adjust your prices across your entire catalog in just a few clicks.

– Create Profitable Bundles: Since the fee is charged per order (not per item), bundling products is a smart move. Use Zetpy Product Bundles to create attractive combinations that encourage larger cart sizes, effectively spreading the flat fee across multiple items.

– Monitor Real-Time Inventory: With TikTok’s increased investment in traffic, expect more orders! Use Zetpy to sync your stock across TikTok Shop, Shopee, and Lazada in real-time to avoid overselling and maintain a high seller rating.

 

Are there any exemptions?

The good news is that TikTok Shop is offering exemptions to support new sellers and SMEs. You might not have to pay this fee if you fall into these categories:

  1. New Marketplace Sellers: You are exempted for the first 120 days after your first product listing.

  2. SME/Small Sellers: You are exempted if, in the previous 30-day assessment period, you had:

    • 100 or fewer completed orders; OR

    • Between 101 to 200 orders with a total GMV of not more than RM3,000.

  3. Essential Categories: Orders containing items like Bakery Ingredients, Fresh & Frozen food, Groceries, and certain Textbooks are exempted.

 

Key Dates to Remember

  • Assessment Period: Evaluation happens on the 16th of every month.

  • Implementation Date: 15 February 2026.

 

For more information, you can visit the official post from TikTok Shop

🚧 Zetpy Scheduled Server Upgrade – February 2026

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Dear Valued Merchants,

To continue delivering a secure, stable, and high-performance experience for all Zetpy users, we will be carrying out a series of scheduled server upgrade sessions in early February 2026.

Upgrade Schedule:

To minimize disruption, the upgrade will be performed during off-peak hours across the following dates:

  • Session 1: 1 February 2026 (12:00 AM) – 1 February 2026 (2:00 AM)

  • Session 2: 4 February 2026 (12:00 AM) – 4 February 2026 (2:00 AM)

Why are we doing this?

This upgrade is part of our ongoing commitment to system excellence and includes:

  1. Enhanced Security & Compliance: We are implementing the latest security patches and protocols to ensure your data remains protected and our systems stay resilient against emerging threats.

  2. Improved Performance & Stability: Our team will be performing hardware optimizations and database tuning to ensure faster processing speeds and a smoother experience during high-traffic periods.

  3. Infrastructure Optimization: We are refining our server resources to deliver better reliability and higher uptime as we continue to scale our services for all merchants.

⚠️ Important: What to Expect

During these specific time windows, the Zetpy dashboard will be inaccessible, and order/inventory syncing will be temporarily paused. All services will resume automatically once each maintenance session is complete.

Pre-Upgrade Advice: To prevent any data discrepancies, merchants are strongly advised not to perform any product detail amendments or stock updates at least 2 hours before the scheduled upgrade start time.

These upgrades help us maintain Zetpy’s reliability as we scale and ensure we continue to meet the growing demands of your omnichannel business.

We appreciate your patience and support as we invest in strengthening our platform for the long term. If you have any questions or require assistance, our support team is always happy to help.

Thank you for growing with Zetpy. 💙

The Zetpy Team

Shopee Marketplace Commission Update: Effective 1 February 2026

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To our valued Zetpy sellers, we want to keep you informed about the latest platform updates to ensure your business operations run smoothly.

Shopee Malaysia has released an important announcement regarding revisions to the Marketplace Commission Fees, which will be effective starting 1 February 2026. Staying ahead of these changes is key to maintaining a healthy and sustainable e-commerce business.

Key Updates

As part of the platform’s periodic reviews, the commission structure for local Marketplace sellers (Non-Shopee Mall) is being adjusted.

  • Effective Date: 1 February 2026

  • The Update: A revision in the commission percentage for successful orders.

  • Details: The specific percentage varies depending on your product category (e.g., Fashion, Electronics, Lifestyle).

We encourage all sellers to review the official Shopee Seller Education Article to see the specific rates applicable to your shop’s categories.

 

Optimizing Your Strategy

Updates to fee structures are a natural part of the dynamic e-commerce landscape. This is a great opportunity to audit your current product listings and pricing strategies.

Reviewing your cost structure ensures that you continue to offer great value to your customers while maintaining the margins necessary to grow your business and invest in marketing or new inventory.

 

What Seller can do now?

Adapting to platform changes should be simple and efficient. Zetpy provides the tools you need to manage these updates seamlessly across all your sales channels:

  • Effortless Price Updates: If you decide to adjust your pricing strategy, Zetpy’s Bulk Edit feature allows you to update product prices across your entire Shopee store in just a few clicks, saving you valuable time.

  • Recalculate your real profit : the cost of your product Include: Transaction fee, Service fee, Campaign costs and Shipping subsidies. Update the latest pricing before Shopee marketplace commission adjustment reflects.

  • Centralized Control: Manage your orders, inventory, and product details from one single dashboard, giving you more time to focus on what matters most – growing your brand.

 

Conclusion

Preparation is the key to success. We recommend logging into your Seller Centre to review the new rates and using Zetpy to implement any necessary changes before February 1st.

Ready to optimize your store? Log in to Zetpy today.

🚧 Scheduled Server Maintenance – 14 January 2026

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Dear Valued Merchants,

To continue delivering a secure, stable, and high-performance experience for all Zetpy users, we will be carrying out a scheduled server maintenance on 14 January 2026.

Maintenance Schedule:

  • Date & Time: 14 January 2026 9 (11:00 PM) – 15 January 2026 (2:00 AM)

Why are we doing this?

This maintenance is part of our ongoing infrastructure upgrade and includes:

1. Enhanced Security & Compliance We are upgrading our operating system to a fully supported version to ensure continued security updates and long-term reliability.

2. Improved Performance & Stability Our platform will be running on a newer PHP version, enabling faster processing, better stability, and improved compatibility with modern technologies.

3. Infrastructure Upgrade We are migrating to a newer generation server instance, designed to deliver better performance and higher resilience.

What to Expect: During this time, the Zetpy dashboard will be inaccessible, and order/inventory syncing will be temporarily paused. Services will resume automatically once the maintenance is complete.

These upgrades help us maintain Zetpy’s reliability as we scale and ensure we continue to meet the growing demands of omnichannel businesses.

We appreciate your patience and support as we invest in strengthening our platform for the long term. If you have any questions or require assistance, our support team is always happy to help.

Thank you for growing with Zetpy. 💙

The Zetpy Team

⚠️ Action Required: Add New Whitelist IP

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Hi everyone!

We are expanding our infrastructure to improve performance. To ensure your WooCommerce store continues to sync without interruption, please add our new IP address to your firewall (Wordfence, Cloudflare, etc.) or server settings before the deadline below.

What do I need to do?

If you use a security firewall (like Wordfence, Cloudflare, or Sucuri) on your WooCommerce store, you need to ADD our new IP address to your “Allow List” (Whitelist).

Here are the details to copy and paste:

  • New IP Address: 18.136.44.161

  • Deadline: 5 January 2026

⚠️ Important Note

Please DO NOT delete any old Zetpy IP addresses. Just add this new one to the list. We need both the old and new addresses to keep your connection working perfectly.

Need help?

If you aren’t sure how to do this or don’t know if this applies to you, just reply to this email or contact us at support@zetpy.com. We are happy to help!

Thanks for growing with us!

The Zetpy Team

Turbocharging Your 1.1 Sales: We’re Upgrading Our Servers for Maximum Performance! 🚀

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The 1.1 New Year Sale is just around the corner! As the first major sales campaign of 2026, it sets the tone for the entire year. We know that for our sellers, this is a critical moment to capture traffic, clear year-end inventory, and start the new year with a bang.

To ensure you have the absolute best experience during the peak order rush, the Zetpy team is conducting a major server infrastructure upgrade.

We aren’t just doing maintenance; we are giving the system a massive power boost to ensure you can sell across Shopee, TikTok Shop, Lazada, and your webstore with confidence.

Why We Are upgrading Now

We know that during mega-campaigns like 1.1, order volume spikes in seconds. You need a system that moves as fast as your customers do. This scheduled upgrade is designed to deliver:

  • ⚡ Faster Sync Speed: We are optimizing our syncing engine to handle high-volume order ingestion during the midnight rush (12 AM – 2 AM), reducing the risk of overselling.

  • 🛡️ Rock-Solid Stability: Enhanced server capacity means smoother navigation and dashboard performance, even when thousands of orders are flooding in at once.

  • 📈 Scalability: As your business grows, our tech stack is growing with you to handle more SKUs and more marketplaces.

Maintenance Schedule (Downtime Windows)

Please mark your calendars! We have scheduled these upgrades during off-peak hours to minimize disruption to your daily operations.

Zetpy services will be temporarily paused during the following windows:

– Window 1: Wednesday, 31 December 2025 | 12:00 AM – 2:00 AM

– Window 2: Saturday, 03 January 2026 | 12:00 AM – 2:00 AM

(Note: Times are in GMT+8. Please plan your operations accordingly.)

💡 How to Prepare: A Quick Checklist

To ensure a smooth transition and data integrity during the upgrade, we recommend the following best practices:

  1. Wrap Up Early: Please complete all bulk product edits, price changes, and stock updates before 8:00 PM on the evening prior to the maintenance.

  2. Avoid Last-Minute Uploads: Do not schedule any Product updates during the maintenance window, as the system will be offline.

  3. Relax: Marketplaces will continue to accept orders while we are down. Once Zetpy is back online, we will automatically sync all pending orders and inventory updates immediately.

 

Let’s Crush 1.1 Together!

We are committed to providing you with the most reliable omnichannel tool in the market. This upgrade is our investment in your success. Thank you for trusting Zetpy to power your ecommerce business.

If you have any concerns regarding this schedule, please don’t hesitate to reach out to our team at support@zetpy.com.

Here’s to a record-breaking 1.1! 🥂