🚧 Zetpy Scheduled Server Upgrade – February 2026

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Dear Valued Merchants,

To continue delivering a secure, stable, and high-performance experience for all Zetpy users, we will be carrying out a series of scheduled server upgrade sessions in early February 2026.

Upgrade Schedule:

To minimize disruption, the upgrade will be performed during off-peak hours across the following dates:

  • Session 1: 1 February 2026 (12:00 AM) – 1 February 2026 (2:00 AM)

  • Session 2: 4 February 2026 (12:00 AM) – 4 February 2026 (2:00 AM)

Why are we doing this?

This upgrade is part of our ongoing commitment to system excellence and includes:

  1. Enhanced Security & Compliance: We are implementing the latest security patches and protocols to ensure your data remains protected and our systems stay resilient against emerging threats.

  2. Improved Performance & Stability: Our team will be performing hardware optimizations and database tuning to ensure faster processing speeds and a smoother experience during high-traffic periods.

  3. Infrastructure Optimization: We are refining our server resources to deliver better reliability and higher uptime as we continue to scale our services for all merchants.

⚠️ Important: What to Expect

During these specific time windows, the Zetpy dashboard will be inaccessible, and order/inventory syncing will be temporarily paused. All services will resume automatically once each maintenance session is complete.

Pre-Upgrade Advice: To prevent any data discrepancies, merchants are strongly advised not to perform any product detail amendments or stock updates at least 2 hours before the scheduled upgrade start time.

These upgrades help us maintain Zetpy’s reliability as we scale and ensure we continue to meet the growing demands of your omnichannel business.

We appreciate your patience and support as we invest in strengthening our platform for the long term. If you have any questions or require assistance, our support team is always happy to help.

Thank you for growing with Zetpy. 💙

The Zetpy Team

Shopee Marketplace Commission Update: Effective 1 February 2026

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To our valued Zetpy sellers, we want to keep you informed about the latest platform updates to ensure your business operations run smoothly.

Shopee Malaysia has released an important announcement regarding revisions to the Marketplace Commission Fees, which will be effective starting 1 February 2026. Staying ahead of these changes is key to maintaining a healthy and sustainable e-commerce business.

Key Updates

As part of the platform’s periodic reviews, the commission structure for local Marketplace sellers (Non-Shopee Mall) is being adjusted.

  • Effective Date: 1 February 2026

  • The Update: A revision in the commission percentage for successful orders.

  • Details: The specific percentage varies depending on your product category (e.g., Fashion, Electronics, Lifestyle).

We encourage all sellers to review the official Shopee Seller Education Article to see the specific rates applicable to your shop’s categories.

 

Optimizing Your Strategy

Updates to fee structures are a natural part of the dynamic e-commerce landscape. This is a great opportunity to audit your current product listings and pricing strategies.

Reviewing your cost structure ensures that you continue to offer great value to your customers while maintaining the margins necessary to grow your business and invest in marketing or new inventory.

 

What Seller can do now?

Adapting to platform changes should be simple and efficient. Zetpy provides the tools you need to manage these updates seamlessly across all your sales channels:

  • Effortless Price Updates: If you decide to adjust your pricing strategy, Zetpy’s Bulk Edit feature allows you to update product prices across your entire Shopee store in just a few clicks, saving you valuable time.

  • Recalculate your real profit : the cost of your product Include: Transaction fee, Service fee, Campaign costs and Shipping subsidies. Update the latest pricing before Shopee marketplace commission adjustment reflects.

  • Centralized Control: Manage your orders, inventory, and product details from one single dashboard, giving you more time to focus on what matters most – growing your brand.

 

Conclusion

Preparation is the key to success. We recommend logging into your Seller Centre to review the new rates and using Zetpy to implement any necessary changes before February 1st.

Ready to optimize your store? Log in to Zetpy today.

🚧 Scheduled Server Maintenance – 14 January 2026

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Dear Valued Merchants,

To continue delivering a secure, stable, and high-performance experience for all Zetpy users, we will be carrying out a scheduled server maintenance on 14 January 2026.

Maintenance Schedule:

  • Date & Time: 14 January 2026 9 (11:00 PM) – 15 January 2026 (2:00 AM)

Why are we doing this?

This maintenance is part of our ongoing infrastructure upgrade and includes:

1. Enhanced Security & Compliance We are upgrading our operating system to a fully supported version to ensure continued security updates and long-term reliability.

2. Improved Performance & Stability Our platform will be running on a newer PHP version, enabling faster processing, better stability, and improved compatibility with modern technologies.

3. Infrastructure Upgrade We are migrating to a newer generation server instance, designed to deliver better performance and higher resilience.

What to Expect: During this time, the Zetpy dashboard will be inaccessible, and order/inventory syncing will be temporarily paused. Services will resume automatically once the maintenance is complete.

These upgrades help us maintain Zetpy’s reliability as we scale and ensure we continue to meet the growing demands of omnichannel businesses.

We appreciate your patience and support as we invest in strengthening our platform for the long term. If you have any questions or require assistance, our support team is always happy to help.

Thank you for growing with Zetpy. 💙

The Zetpy Team