Lazada Malaysia is adjusting commission rates for local Marketplace and LazMall sellers from 14 August 2026 at 12:00 am. The new rates vary by product category and are subject to 8% SST.
For many sellers, the change means a higher cost for each successful order. Now is the time to review your margins, product categories, channel pricing and campaign strategy.
Here is a simple breakdown of the changes and a practical checklist for Zetpy users.
What is changing on 14 August 2026?
Lazada’s commission follows an all-in-one structure. According to Lazada, the commission includes benefits such as campaign vouchers, Basic LazCoins and free shipping.
Lazada also states that the existing transaction fee remains unchanged and there is no separate campaign voucher fee to join campaigns.
The new commission rate applies to orders placed on or after 14 August 2026. Orders created before that date will use the previous rate.
Commission is charged on successfully delivered orders. If an order is returned, Lazada states that the commission will be refunded. For a partial return, the refund is based on the returned item.
New Lazada Marketplace commission rates
The following Marketplace rates are subject to 8% SST:
New Marketplace sellers continue to receive a commission exemption for their first 120 days on Lazada. Commission starts from day 121.
The exact rate depends on the product category. Sellers may check it under:
Lazada Seller Center > Seller Settings > Commission
for more info, please visit Lazada’s post here.
New LazMall commission rates
The following LazMall rates are subject to 8% SST:
LazMall Digital Goods remain within the same overall range. However, Lazada separately notes that the rates for Digital Goods under F&B and Beauty & Wellness will be updated from 15 August 2026.
Sellers in these categories should check the detailed commission page in Seller Center.
How Lazada calculates commission
Lazada calculates commission using the item price after deducting any seller-funded promotional discount.
Lazada-funded promotions or campaign offers are not deducted from the item price when the commission is calculated.
In simple terms:
Commission fee = (Item price − seller-funded discount) × applicable commission rate
The commission fee is then subject to 8% SST.
Sellers should use the final category rate displayed in Seller Center for their calculations.
What Zetpy users should do before the new rates begin
1. List all your active Lazada and LazMall SKUs
Start with a complete list of active products for every connected seller account.
Group the SKUs according to:
– Marketplace or LazMall account
– Product category
– Selling price
– Product cost
– Current commission rate
– New commission rate
– Current gross margin
– Expected margin after the adjustment
This gives your team a clear working list instead of checking products one by one.
2. Confirm the commission category for each important SKU
Do not rely only on the broad product-cluster ranges above. A product’s exact commission depends on its Lazada category.
Check Seller Center > Seller Settings > Commission, especially for:
– High-volume products
– Low-margin products
– Products with large seller-funded discounts
– Digital Goods under F&B or Beauty & Wellness
– Products recently moved to a different category
An incorrect category assumption can lead to an incorrect profit calculation.
3. Recalculate profit after commission and SST
Update your product costing sheet to include:
– New category-specific commission rate
– 8% SST on the commission fee
– Existing transaction fee
– Seller-funded vouchers and discounts
– Advertising spend
– Packaging costs
– Fulfilment costs
– Product cost
– Any accounting or tax treatment relevant to your business
Do not look at the commission increase alone. Calculate the expected net profit for each SKU after all relevant costs.
For example, if a product sells for RM100 and its commission rate is 20%, the basic commission would be RM20 before SST.
The SST on the commission would be:
RM20 × 8% = RM1.60
The total commission-related deduction would therefore be:
RM20 + RM1.60 = RM21.60
This example excludes transaction fees, advertising, seller vouchers, packaging, fulfilment and product costs.
4. Adjust your Lazada prices where needed
Zetpy allows sellers to set different prices for different sales channels.
This is useful when a Lazada or LazMall price needs to reflect the channel’s new cost structure without changing the price on Shopee, TikTok Shop, Shopify, WooCommerce or other connected channels.
Before changing prices, consider:
– Your target profit margin
– Customer demand
– Competitor prices
– Campaign eligibility
– Seller voucher requirements
– Shipping subsidies
– Product conversion rates
Avoid applying one price increase to every product.
Some products may need a price adjustment. Others may perform better with a smaller margin and a higher sales volume.
After updating prices through Zetpy, verify a sample of listings in Lazada Seller Center to confirm that the new values have synced correctly.
Check out how to Bulk Price Update in Zetpy’s Lazada Plugin here.
5. Check your Zetpy and Lazada account connections
Make sure every Lazada or LazMall seller account remains authorised in Zetpy.
An unauthorised connection can stop product, price and inventory syncing. It can also prevent new marketplace orders from being synced into Zetpy.
Complete your price adjustments early enough to check for connection or syncing errors before 14 August 2026.
6. Brief your finance and operations teams
Tell your finance team when the new rates begin and how to find the charges under:
Seller Center > Finance > My Income > Income Statement
Commission charges also appear in Zetpy’s order detail page for Completed order and Order Income Report.
7. Monitor the first statements after implementation
After the new rates take effect, compare several completed orders against your expected calculations.
Check orders from:
– Different product categories
– Different seller accounts
– Marketplace and LazMall stores
– Products with seller-funded discounts
– Products participating in campaigns
If the commission charged does not match the rate shown in Seller Center, contact Lazada Partner Support Center.
Prepare the following information:
– Order number
– Product category
– Item price
– Seller-funded discount
– Expected commission rate
– Actual commission charged
– Income statement details
A simple action plan for Zetpy sellers
Before 14 August 2026
– Confirm the commission category and rate for your key SKUs.
– Recalculate margins using the new commission rate and 8% SST.
– Prepare channel-specific price changes in Zetpy where required.
– Review seller vouchers, discounts and campaign prices.
– Check that every Lazada and LazMall connection is authorised.
– Inform your finance, sales and operations teams.
From 14 August 2026
– Verify that updated prices appear correctly on Lazada.
– Monitor the profitability of new orders.
– Check commission entries in order details and income statements.
– Compare actual marketplace deductions with your forecasts.
– Investigate unexpected differences quickly.
From 15 August 2026
– If you sell LazMall Digital Goods under F&B or Beauty & Wellness, confirm the revised category-specific rate in Seller Center.
How Zetpy helps sellers manage the change
Managing price and inventory changes becomes more difficult when you sell through several marketplaces, webstores and physical retail locations.
Zetpy gives sellers one place to manage products, channel-specific pricing, inventory and orders across multiple sales channels and seller accounts.
For this Lazada commission adjustment, Zetpy can help your team:
– Apply Lazada or LazMall-specific prices without changing other channels
– Manage products across multiple marketplace accounts
– Sync inventory when orders are received
– View and process Lazada and LazMall orders centrally
– Reduce repeated manual updates across different channels
– Support accounting integrations for cleaner order workflows
Zetpy does not decide your commission rate. Lazada controls the category and fee charged.
Always confirm the latest category-specific rate in Lazada Seller Center before finalising your prices.
Prepare your Lazada store before the deadline
The best response to a commission adjustment is not a rushed price increase.
Review the numbers SKU by SKU, protect the products that matter most and give your team enough time to verify every update.
If you manage several Lazada, LazMall and other marketplace accounts, Zetpy can help centralise your product, pricing, inventory and order operations.
Book a Zetpy demo to discuss a simpler way to manage your marketplace channels.
Frequently asked questions
When do the new Lazada Malaysia commission rates start?
The new Marketplace and LazMall commission rates take effect on 14 August 2026 at 12:00 am.
Lazada states that orders created before this date use the previous commission rate.
Are the new rates subject to SST?
Yes. Lazada states that the commission fee is subject to 8% SST.
Are all local Lazada sellers affected?
Lazada says the new rates apply to all local sellers.
New Marketplace sellers remain exempt from commission during their first 120 days on the platform. Commission starts from day 121.
What happens if an order fails to be delivered?
Lazada states that commission is charged on successfully delivered orders. A failed delivery will not incur a commission fee.
What happens when a customer returns an order?
Lazada states that commission is refunded for returned orders.
For a partial return, the commission refund is based on the actual returned item.
Are there new transaction or order fees?
According to Lazada, there are no new transaction or order fees under this adjustment. The existing transaction fee remains unchanged.
Do sellers need to pay separately to join campaigns?
Lazada states that sellers do not need to pay separately to join campaigns. Campaign participation and additional exposure are included within the all-in-one commission structure.
Where can sellers check the commission charged?
Sellers can check commission details under:
Seller Center > Finance > My Income > Income Statement > Statement Number > View Statement Details
Commission charges are also shown on the order detail page.
