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Zetpy August 2026 Updates

📢 New: See Who Updated Your Stock! 📦

Managing your Zetpy account with a team? You can now see which user updated your stock levels, whether it was the Main Admin or a Sub-Admin Account.

💡 Why it’s useful:
Clear accountability: Know exactly who made each stock adjustment.
Faster troubleshooting: Identify and resolve stock issues more quickly by seeing who made each change.
Better tracking: Keep a clearer record of your team’s inventory changes.

Check it out in Zetpy’s Stock Movement today! 🚀

📢 Shopee AWB Display Recommendation

To align with Shopee’s recommendations and reduce the risk of parcel theft, sellers are encouraged to minimise the product information displayed on Shopee Air Waybills (AWBs).

When printing Shopee AWBs via Zetpy, we recommend displaying only:
–  ⁠SKU

Where possible, please avoid displaying:
– ⁠ Quantity
–  Product image
–  ⁠Product name
-⁠  ⁠Variant name
-⁠  ⁠Buyer message

View Shopee’s recommended best practices here.

Thank you for helping to protect parcel information and support safer deliveries. 🙏

 

🚀 Your Zetpy Orders Page Just Got Better!

Managing your orders is now faster, clearer and easier with the improved Zetpy Orders page! The refreshed layout helps you find important information quickly and process orders more efficiently.

Here’s what’s new:
•⁠  ⁠Filter Lazada orders by shipping provider, making it easier to locate and manage orders for fulfilment.
•⁠  ⁠Order status and the printed indicator now appear directly below each Order ID, so you can check key details at a glance.

Spend less time searching and more time getting orders ready for your customers.

Log in to Zetpy and explore the improved Orders page today!

 

🚀 What’s New in Zetpy: July 2026 Updates

We’ve had another productive month improving your multi-channel management experience! From a new Order Income Report and enhanced stock movement tracking to important order, product, and inventory sync fixes across Shopee, Lazada, TikTok Shop, Shopify, WooCommerce, Zalora, Xilnex, AutoCount, and Zeoniq, here is everything we upgraded and fixed in July.

New Features & Major Upgrades

  1. Order Income Report: Added a new report to help merchants review and track income generated from their orders more easily.
  2. Xilnex Sales Person Field Enhancement: Improved the Sales Person field to display the relevant currency code for clearer sales information.
  3. Standardized Date and Time Display: Updated the frontend date and time format across Zetpy to DD/MM/YYYY HH:mm:ss for a more consistent viewing experience.

Marketplace Updates & Bug Fixes

Shopee

  1. Buyer Message on AWB and Packing List: Added support for including buyer messages when generating an AWB together with a packing list.
  2. Repeated Model ID Fix: Resolved the product.error_param: Repeat model_id error affecting Shopee product listings.

Lazada

  1. Variant Name Update: Improved the reimport process so updated Lazada variant names are reflected correctly in Zetpy.
  2. Product Queue Status Fix: Resolved an issue where Lazada product listings remained stuck in Queue status.
  3. AWB Generation Improvement: Eligible Lazada orders can now generate AWBs even when a cancelled order is included in the selected order list.
  4. Split Order Sync Improvement: Improved the syncing of Lazada split-order packing statuses to AutoCount.

TikTok Shop

  1. Listing Status Display Fix: Resolved a screen-shaking issue that occurred when pointing to a listing status.
  2. Duplicate Order Item Fix: Fixed an issue where duplicated or additional items appeared in TikTok Shop orders synced to Zetpy.

Shopify

  1. Removed Product Handling: Improved how Zetpy handles products that have been removed from a Shopify order.
  2. Empty Order Item Fix: Resolved an issue where Shopify orders synced to Zetpy without their order items.

WooCommerce

  1. Variant Image Fix: Resolved an issue where variant images became broken after saving a WooCommerce listing.
  2. Order Sync Fix: Fixed an issue that prevented some WooCommerce orders from syncing to Zetpy.
  3. Stock Synchronization Improvement: Improved inventory syncing to keep stock quantities in Zetpy and WooCommerce more consistent.
  4. WooCommerce 403 Error Fix: Resolved an issue where WooCommerce returned a 403 error without providing a response.

Zalora

  1. Order Sync Fix: Resolved an issue that prevented certain Zalora orders from syncing back to Zetpy.

POS & Accounting System Updates

Xilnex

  1. Sync Order Page Performance: Improved the loading performance of the Xilnex Sync Order page for faster order processing.

AutoCount

  1. Stock Movement Remark Fix: Corrected the stock movement remark shown when a new item is imported from AutoCount.
  2. Split Order Status Sync: Improved how Lazada split-order packing information is synced to AutoCount.
  3. Sync Order List Improvement: Rearranged the Sync Order List table in the AutoCount plugin for clearer and easier order management.

Zeoniq

  1. Company Validation Fix: Resolved the 20001: Company not found (CompanyCode: ZETPY) error that occurred when syncing orders.

Stock Movement Improvements

  1. User Tracking: Added a User column to the Stock Movement report, allowing you to identify whether a stock amendment was made by a main account or sub-account user.
  2. More Accurate Stock Remarks: Improved stock movement remarks for new items imported from AutoCount, providing clearer inventory records.

These July updates bring more reliable marketplace syncing, clearer inventory tracking, and smoother order management across Zetpy. Stay tuned for more improvements as we continue refining your omnichannel experience!

Industry News and Trends

  1. [MY] Shopee Malaysia Offers Slew Of Initiatives Including Fee Waiver, Lower Commission To Support Sellers
  2. [SEA] Lazada, Shopee double down on affiliate marketing to compete with TikTok Shop in South-east Asia
  3. [MY] TikTok Shop reaches 62% of Malaysian online shoppers
  4. [SEA] AI is changing how SEA shops, but trust still wins the checkout
  5. [MY] AI, faster deliveries reshaping e-commerce scene

 

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