The 1.1 New Year Sale is just around the corner! As the first major sales campaign of 2026, it sets the tone for the entire year. We know that for our sellers, this is a critical moment to capture traffic, clear year-end inventory, and start the new year with a bang.
To ensure you have the absolute best experience during the peak order rush, the Zetpy team is conducting a major server infrastructure upgrade.
We aren’t just doing maintenance; we are giving the system a massive power boost to ensure you can sell across Shopee, TikTok Shop, Lazada, and your webstore with confidence.
Why We Are upgrading Now
We know that during mega-campaigns like 1.1, order volume spikes in seconds. You need a system that moves as fast as your customers do. This scheduled upgrade is designed to deliver:
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⚡ Faster Sync Speed: We are optimizing our syncing engine to handle high-volume order ingestion during the midnight rush (12 AM – 2 AM), reducing the risk of overselling.
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🛡️ Rock-Solid Stability: Enhanced server capacity means smoother navigation and dashboard performance, even when thousands of orders are flooding in at once.
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📈 Scalability: As your business grows, our tech stack is growing with you to handle more SKUs and more marketplaces.
Maintenance Schedule (Downtime Windows)
Please mark your calendars! We have scheduled these upgrades during off-peak hours to minimize disruption to your daily operations.
Zetpy services will be temporarily paused during the following windows:
– Window 1: Wednesday, 31 December 2025 | 12:00 AM – 2:00 AM
– Window 2: Saturday, 03 January 2026 | 12:00 AM – 2:00 AM
(Note: Times are in GMT+8. Please plan your operations accordingly.)
💡 How to Prepare: A Quick Checklist
To ensure a smooth transition and data integrity during the upgrade, we recommend the following best practices:
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Wrap Up Early: Please complete all bulk product edits, price changes, and stock updates before 8:00 PM on the evening prior to the maintenance.
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Avoid Last-Minute Uploads: Do not schedule any Product updates during the maintenance window, as the system will be offline.
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Relax: Marketplaces will continue to accept orders while we are down. Once Zetpy is back online, we will automatically sync all pending orders and inventory updates immediately.
Let’s Crush 1.1 Together!
We are committed to providing you with the most reliable omnichannel tool in the market. This upgrade is our investment in your success. Thank you for trusting Zetpy to power your ecommerce business.
If you have any concerns regarding this schedule, please don’t hesitate to reach out to our team at support@zetpy.com.
Here’s to a record-breaking 1.1! 🥂
