Dear Zetpy Users,
To continue improving your experience and ensure that Zetpy remains fast, stable, and reliable during high-traffic sales periods, we will be performing a scheduled version upgrade on our live system.
This upgrade is part of our ongoing commitment to provide you with better performance, smoother integrations, and a more seamless multichannel selling experience across Shopify, WooCommerce, Lazada, Shopee, TikTok Shop, and more.
๐ ๏ธ Maintenance Schedule
– Date: 26th August 2025 (Tuesday)
– Time: 12:00 AM โ 2:00 AM (GMT+8, Malaysia Time)
– Impact: Zetpy services will be temporarily unavailable during this period.
โ ๏ธ Important Notes for Sellers
To ensure data accuracy and prevent syncing issues, please avoid editing product details or updating stock from 8:00 PM on 25th August 2025 until the maintenance is completed.
During the upgrade window:
– Orders from marketplaces may experience syncing delays.
– Product updates, stock adjustments, or price changes should be paused.
– Once the upgrade is complete, all syncing will resume automatically.
๐ฏ Why This Upgrade Matters
We are rolling out this version upgrade to:
– Improve system stability.
– Enhance performance speed.
– Strengthen integration reliability with marketplaces and online stores.
– Prepare for upcoming new features that will further help you manage inventory, orders, and chats more effectively.
๐ก Tips to Prepare Before the Maintenance
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Complete all urgent product or stock updates before 8:00 PM, 25 Aug 2025.
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Inform your team to avoid changes during the upgrade period.
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Monitor your orders after maintenance ends to ensure smooth syncing.
๐ฉ Need Help?
If you have any questions, our support team is here to assist you.
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๐ง Email: support@zetpy.com
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๐ฌ Live Chat: Available in your Zetpy dashboard
Thank you for your patience and continued support ๐.
With your trust, weโll keep making Zetpy the best platform to help you manage your business across all your sales channels.
Stay tuned for even more exciting updates coming soon!
