Dear Valued Merchants,
To continue delivering a secure, stable, and high-performance experience for all Zetpy users, we will be carrying out a series of scheduled server upgrade sessions in early February 2026.
Upgrade Schedule:
To minimize disruption, the upgrade will be performed during off-peak hours across the following dates:
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Session 1: 1 February 2026 (12:00 AM) – 1 February 2026 (2:00 AM)
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Session 2: 4 February 2026 (12:00 AM) – 4 February 2026 (2:00 AM)
Why are we doing this?
This upgrade is part of our ongoing commitment to system excellence and includes:
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Enhanced Security & Compliance: We are implementing the latest security patches and protocols to ensure your data remains protected and our systems stay resilient against emerging threats.
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Improved Performance & Stability: Our team will be performing hardware optimizations and database tuning to ensure faster processing speeds and a smoother experience during high-traffic periods.
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Infrastructure Optimization: We are refining our server resources to deliver better reliability and higher uptime as we continue to scale our services for all merchants.
⚠️ Important: What to Expect
During these specific time windows, the Zetpy dashboard will be inaccessible, and order/inventory syncing will be temporarily paused. All services will resume automatically once each maintenance session is complete.
Pre-Upgrade Advice: To prevent any data discrepancies, merchants are strongly advised not to perform any product detail amendments or stock updates at least 2 hours before the scheduled upgrade start time.
These upgrades help us maintain Zetpy’s reliability as we scale and ensure we continue to meet the growing demands of your omnichannel business.
We appreciate your patience and support as we invest in strengthening our platform for the long term. If you have any questions or require assistance, our support team is always happy to help.
Thank you for growing with Zetpy. 💙
The Zetpy Team
