🚧 Zetpy Scheduled Server Maintenance – 21 October 2025

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To ensure that Zetpy continues to provide you with a smooth and reliable experience, we will be performing scheduled server maintenance as follows:

πŸ“… Date: 21 October 2025
⏰ Time: 10:00 PM – 12:00 AM

πŸ”” Important Notice

In preparation for the maintenance, we strongly advise all users not to conduct any stock updates or product detail adjustments starting from 8:00 PM until the maintenance is completed. This precaution will help prevent any data sync interruptions or potential issues during the update window.

πŸ™ Our Commitment

We sincerely apologize for any inconvenience this may cause and thank you for your understanding. Regular system maintenance allows us to enhance performance, strengthen reliability, and bring you new features to support your business better.

We appreciate your cooperation and continued trust in Zetpy.
β€” The Zetpy Team

πŸ‘‰ For assistance, reach us anytime at support@zetpy.com.

πŸš€ Zetpy Scheduled Server Maintenance Ahead of 10.10

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The 10.10 Mega Sales is one of the busiest times of the year for online sellers. With thousands of orders coming in within hours, it’s critical to ensure that your inventory, product details, and order sync run smoothly without interruption.

To prepare our systems for this high-demand period, Zetpy will be undergoing scheduled server maintenance.

 

πŸ—“ Maintenance Schedule

  • 9 October 2025 – 12:00 AM to 2:00 AM (MYT)

  • 13 October 2025 – 12:00 AM to 2:00 AM (MYT)

During these times, the Zetpy platform will be temporarily unavailable. Syncing will automatically resume once maintenance is complete.

 

⚠️ Important Notice for Sellers

To avoid any issues, we strongly advise all users to:

  • Do not perform stock updates or product detail adjustments from 8:00 PM on 8 and 12 October 2025 onwards before each maintenance window.

  • Wait until the maintenance is fully completed before resuming updates.

This precaution helps prevent sync delays, data conflicts, or mismatched inventory during the maintenance process.

 

βœ… Why This Maintenance Matters

These upgrades are designed to:

  • Improve platform stability and speed during peak shopping events.

  • Ensure faster and more reliable product & order sync across marketplaces.

  • Reduce the risk of overselling, downtime, or sync errors during high order volumes.

By strengthening our systems ahead of 10.10, we aim to give all sellers a smoother, more reliable selling experience.

 

πŸ’‘ How to Prepare

  • Complete your product uploads and stock updates early (before 8:00 PM on 8 Oct and 12 Oct).

  • Double-check that your marketplace integrations are up to date.

  • Allow some buffer time after maintenance for the system to catch up with syncing.

 

πŸ™Œ Thank You for Growing With Us

At Zetpy, we know how important mega sales like 10.10 are to your business. That’s why we’re investing in continuous improvements to keep your operations running smoothly.

Thank you for your cooperation and understanding. Together, let’s make this 10.10 a record-breaking sales event for your business!

πŸ‘‰ For assistance, reach us anytime at support@zetpy.com.

β€”
The Zetpy Team

πŸš€ Zetpy Improvement: Add 20 Products at Once with Zetpy Plugins!

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At Zetpy, we’re always looking for ways to make managing your business easier, faster, and more efficient. Today, we’re excited to announce a big improvement that will save you time and help you prepare better for mega sales like 10.10, 11.11, and 12.12. πŸŽ‰

You can now add up to 20 products at once using Zetpy plugins β€” previously, the limit was 10.

πŸ’‘ Why This Update Matters

We know sellers are busy. Managing multiple platforms, updating stock, and adding products can feel overwhelming – especially during peak sales seasons. With this improvement, you can:

βœ… Save more time – Bulk add 20 products in one go, cutting your workload in half.
βœ… Reduce hassle – No need to repeat the same steps multiple times.
βœ… Stay efficient – Faster product setup means you can focus more on selling and less on admin.
βœ… Be ready for mega sales – Speed and accuracy are critical during 10.10, 11.11, and 12.12 when sales volumes spike.

🌐 Available Across All Zetpy Plugins

This upgrade isn’t limited to one platform – it applies across all Zetpy plugins. That means no matter where you sell, you’ll benefit from faster product management:

– Shopee

– Lazada

– TikTok Shop

– Zalora

– WooCommerce

– Shopify

– Magento

With Zetpy, your business can scale smoothly across multiple online marketplaces and stores without worrying about manual bottlenecks.

πŸš€ How to Try It

  1. Log in to your Zetpy account.

  2. Head to your chosen plugin (Shopee, Lazada, Shopify, etc.).

  3. Add up to 20 products at once β€” and enjoy the extra time saved!

πŸ’› Always Improving for You

This is just one of many updates we’re rolling out to help you run your business more smoothly and reduce overselling risks. At Zetpy, we’re obsessed with improving seller efficiency while keeping things simple and easy to use.

Got feedback or questions? We’d love to hear from you. πŸ’¬
πŸ‘‰ Reach us at support@zetpy.com

Shopee FHR Update Effective 1 October β€” What Zetpy Sellers Must Know

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Shopee is rolling out a change to its Fast Handover Rate (FHR) requirement starting 1 October. If you’re a seller using Zetpy (or thinking of becoming one), this update has real implications for your operations, your visibility, and your ability to benefit from Shopee’s seller programmes.

Here’s a breakdown:

 

πŸ”Ž What’s Changed in FHR

Shopee’s updated FHR policy means:

  • The required threshold for what counts as β€œfast handover” is higher or more strictly enforced.

  • Shopee is tightening up handover time windows – i.e. when orders must be handed over to couriers after they’re confirmed. Delays will now more immediately impact your FHR score.

  • More frequent monitoring of FHR. Rather than forgiving occasional delays, Shopee will check performance more often and may penalize sellers who fall below the required rate.

  • Failing to meet the updated FHR can lead to losing benefits, such as preferred seller status, eligibility for campaigns, priority in search or listing exposure.

 

⚠️ Why This Matters – The Impact for Zetpy Users

For Zetpy sellers, the new FHR rules affect you in several ways:

  1. Risk of penalties for late handover
    If your fulfilment staff or logistics partners delay handovers, even by a little, the stricter FHR can lower your score, which may reduce your store’s visibility or eligibility for Shopee buyer programs.

  2. More pressure to be consistent
    Because Shopee is checking more often, you can’t just play catch-up. Poor performance on a few days may drag your average down.

  3. Importance of stock and order accuracy
    Misplaced inventory, overselling, or order processing delays all contribute to slower handovers. These risks are magnified under the new policy.

  4. Impact on growth & campaigns
    If you lose your badge or fall below Shopee’s performance cutoffs, you might miss out on promotional campaigns, campaign coupons, or preferential listing positions – all of which drive sales.

 

πŸš€ How Zetpy Helps You Stay Above Shopee’s New FHR Requirements

The good news? Zetpy is built to help you meet and maintain high FHR standards. Here’s how Zetpy supports you:

Challenge How Zetpy Helps
Delay in order processing All Shopee orders sync properly into Zetpy, so you can see and act on them quickly.
Overselling / inventory issues Zetpy keeps stock levels synchronized across all your channels (Shopee, Lazada, etc.), reducing mismatches that lead to order delays or cancellations.
Tracking and visibility You can monitor order status and ship by time dates directly through Zetpy dashboards so you know arrange accordingly to avoid missing out the deadline.
Consistent performance With faster, more reliable systems, you’re better positioned to consistently meet FHR thresholds.

 

βœ… Key Actions to Take Now

To stay compliant and keep your Shopee shop in strong shape, here are steps to take immediately:

  1. Check your current FHR score in Shopee Seller Centre. Identify how far you are from the new minimum.

  2. Map out your order-handling workflow (from order confirmation to packing to courier handover). Identify weak points or delays.

  3. Ensure inventory is accurate and synced before the 1 October change. Avoid stock outs.

  4. Set internal deadlines – e.g., orders confirmed by noon must be handed to courier same day; ones after cutoff have clear next-day protocols.

  5. Use Zetpy features fully – order sync, inventory sync, dashboard. If you haven’t explored all, now’s a good time.

  6. Monitor weekly – don’t wait till month-end. Watch FHR trends and address dips immediately.

 

πŸ’‘ Bottom Line

Shopee’s new FHR rules are designed to push sellers toward faster, more reliable order handovers. For sellers who don’t adapt, the consequences could be visible: lower visibility, loss of perks, or less sales. For Zetpy users who lean into automation, streamlined workflows, and consistent monitoring, this change is an opportunity – to outperform, to qualify for preferred seller programmes, and to build stronger buyer trust.

πŸ‘‰ For more informations, please visit here.

TikTok Shop Raises Commission Fees: What It Means for Sellers & How Zetpy Helps

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TikTok Shop Commission Announcement

TikTok Shop has announced that effective from 13 September 2025, commission rates for sellers will be revised. Here’s what you need to know:

 

What’s Changing?

Starting 13 September 2025, TikTok Shop will increase commission fees:

– Marketplace sellers: up to 15.66%

– Mall sellers: up to 18.90%

 

What This Means for Sellers

Higher fees impact your profit margins – especially if you’re selling low-margin or fast-moving items. Tax, fulfilment, and advertising costs still add up on top of these commissions.

 

Smart Strategies for Mitigating TikTok Fees

1. Focus on High-Margin Products

Consider selling bundles, premium items, or complementary products using Zetpy’s Bundle feature β€” these often sell better and carry healthier margins that can help absorb platform fee changes.

2. Join Benefits Programs (like BXP)

Sellers in TikTok’s Benefit Extra Program (BXP) may enjoy lower rates.
Plus perks like vouchers and cashback to support growth.

3. Streamline Operations with Zetpy

Use tools like stock & order sync in Zetpy to process order under 1 platform and reduce overselling. ZetpyΒ Multichat also enables you to handle chats from TikTok Shop, Shopee, Lazada, WhatsApp, Instagram, Facebook Messenger, Meta Business Suite and Telegram under one place. Faster response = higher change to converting enquires to sales.

4. Leverage Creator & Affiliate Marketing

Drive sales volume through affiliates and creators. While you share commissions, this strategy can multiply reach and help offset TikTok’s increased fees.

 

Zetpy Helps You Stay Ahead

At Zetpy, we’ve seen how operational efficiency makes a big difference – especially
when fees rise. Our platform helps you:

– Sync stock & orders seamlessly across Shopee, Lazada, TikTok, Shopify, WooCommerce, and more. It helps to reducing overselling and increase customer confidence as well as customer retention.

– Manage all chats in one place with Zetpy Multichat – handle messages from every marketplace and social channel in one inbox. Faster responses mean higher chances of converting enquiries into sales.

– Access Zetpy Sales & Product Reports for real-time insights into your best-selling products and channels. No more manual reporting – spend time more on business strategic planning instead.

 

Final Thoughts

Yes, TikTok fees are rising – but it’s how you adapt that matters. By streamlining operations and using tools like Zetpy, you can stay efficient, protect your business, and keep growing.

For more info, please visit TikTok’s article here.

What Our Customers Say: Musicbliss.com.my

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We’re so grateful to receive this amazing feedback from Shon Chong πŸ’™

 

β€œWe’ve had a great experience working with Zetpy! Special thanks to Daisy and Kelly for their excellent support and dedication. The team went the extra mile to understand our business needs and customized the platform to fit our workflow perfectly. Their responsiveness and willingness to adapt really made a difference. Highly recommend Zetpy for businesses looking for a flexible and supportive multichannel solution.”
At Zetpy, we are committed to being more than just a tool – we’re a partner who listens, adapts, and supports your business journey.
πŸ‘‰ Ready to experience Zetpy for yourself? Book a Demo now: https://zetpy.youcanbook.me

Should you have any questions, please feel free to contact our customer support teamΒ 

Faster, Easier: Self-Service Product Reimport is Now Available in Zetpy

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✨ Faster, Easier: Self Product Reimport Function is Now Available in Zetpy

Running an online business means product details can change often – whether it’s updating SKUs, adding new variants, or cleaning up listings. In the past, if you needed to reimport product data from TikTok Shop, Shopee, Lazada, WooCommerce or Shopify, Β you had to contact the Zetpy Support Team to help with that specific listing, or conduct a mass import.

That process worked, but it wasn’t always the fastest.

Now, things just got a whole lot easier. πŸš€

βœ… What’s New?

With our latest improvement, you can now import a single listing or reimport a specific product listings after amending in your Seller Center – without needing support assistance.

This means:

– No more waiting for the Support Team to handle your reimport requests.

– No more delays in updating specific listings or doing bulk reimports.

– You’re in full control – make changes and sync instantly.

πŸ“Œ When Do You Need to Reimport?

Reimporting is useful whenever:

– You’ve added new variants in your Seller Center/Online Store (e.g., a new color or size).

– You’ve edited variant details, like SKUs in your Seller Center/Online Store.

– You’ve removed variants from your marketplace listing.

– You’ve created new products directly on your marketplace or store, without Zetpy.

πŸ™Œ Why This Matters

Previously, every reimport request meant conducting a mass import or contacting our Support Team. While we were always happy to help, it slowed down your workflow – especially if you needed quick changes to stay in sync across multiple channels.

Now, with self-service reimport, you can:

– Save time with instant updates.

– Keep product data accurate across channels.

– Reduce overselling and errors without waiting on support.

Our Customer Success Team is still here for you πŸ’™ β€” but now you won’t need us for every reimport or mass update.

πŸš€ Get Started

Try it out today β†’ follow this guide:
πŸ‘‰ How to Reimport Product From Marketplaces and Online Store to Zetpy

This new improvement is all about empowering you to work faster and smarter. By letting you manage reimports directly, Zetpy helps you keep selling without delays.

Stay tuned – more improvements are coming to make multichannel selling even smoother.

Should you have any questions, please feel free to contact our customer support teamΒ 

Easily Fix Lazada Variation Name with Zetpy

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Easily Fix Lazada Variation Attributes with Zetpy

Managing product variations on Lazada just got easier! Lazada has recently enhanced how sellers can handle variation attributes on their platform via API, and Zetpy has updated our Lazada Plugin to fully support this improvement. πŸš€

πŸ”Ž The Challenge Before

Previously, once you added variation attributes into Lazada, you weren’t able to edit them afterwards. This caused error if attributes didn’t match exactly between your Zetpy Lazada Plugin and Lazada Seller Center.

Β  Β – Example: In some category, you might be using β€œColor” in Zetpy, while Lazada requires β€œColor Family”.

Β  Β – In those cases, an error would appear, and the only solution was to restart the listing process.

βœ… The New Improvement

With this new Zetpy’s Lazada plugin enhancement – you now have the flexibility to edit variation attributes after saving or during the adding process.

That means if you encounter the error mentioned above, you can quickly adjust the attribute with the Dropdown list (example, change β€œColor” to β€œColor Family”) without having to start over.

πŸ’‘ What This Means for You

This improvement gives sellers:

  • More flexibility β†’ fix variation attributes anytime

  • Less hassle β†’ no need to delete and re-add products

  • Faster syncing β†’ smoother, error-free product listings on Lazada

What’s Next:

Try it out if you encountered the error mentioned in Lazada plugin today! Should you encounter further issue, feel free to contact us at support@zetpy.com

At Zetpy, we continuously update our integrations to keep up with platform changes, so you can focus on selling while we handle the technical details.

Boost Your Sales with TikTok Shop Sales Accelerator

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πŸ“ˆ TikTok Shop’s New Sales Accelerator – How Zetpy Sellers Can Use It to Increase Sales

TikTok Shop has rolled out a powerful tool in Seller Center called Sales Accelerator. It is designed to help sellers records and analyze their Β high-potential products and provide insights and suggest the next actions to increase their orders.

If you’re a Zetpy user selling on TikTok Shop, this is a golden opportunity to combine Zetpy’s automation with TikTok’s sales growth recommendations to boost your performance.

πŸšͺ How to Access It

In TikTok Shop Seller Center, go to:
Products > Sales Accelerator

You’ll see:

– Top Recommended Tasks – for your most promising products.

– Qualified Products list – items that can be boosted with targeted actions.

– Performance Tracking – see the results after completing tasks.487f8643ca024622a280f828007da29a~tplv-nk3i2mqmvs-image.png

πŸ”₯ Why It’s a Big Deal for TikTok Sellers

– Prioritises high-potential products so you focus on what matters.

– Actionable tasks instead of guesswork.

– Data-backed results so you can see the direct impact.

🎯 Key Features of TikTok’s Sales Accelerator

1. Top Recommended Task

Pinpoints products with strong sales potential and suggests actions like Flash Sales or short product videos.

2. Qualified Products

Products must meet these requirements:

– At least 5 units in stock.

– Minimum 3 images.

– Fewer than 50 orders.

– Not unsold for over 180 days.

3. Order Milestones with Tailored Tasks

Orders TikTok’s Suggested Growth Actions
0 orders Launch Flash Sales or New Arrival Discounts to attract first buyers.
1 to 4 orders Build trust with short videos & reviews.
5 to 9 orders Collect more reviews, and reach out to customers.
10 to 50 orders Scale further with LIVE streaming, ads, and extra video content.

πŸ“Š How to Take Action and Measure Impact

  1. Click View Task for the product you want to grow.

  2. Complete the suggested action (e.g., set up a discount, upload a video).

  3. Check results via Check Data – see changes in orders, page views, and GMV.

πŸ’‘ Zetpy’s Recommendation

For Zetpy sellers on TikTok Shop:

– Keep your inventory synced across channels via Zetpy to avoid stock-outs.

– Use TikTok’s Sales Accelerator tasks to actively grow your best products.

– Focus first on products with 1 to 9 orders for faster wins before scaling others.

With Zetpy automation handling stock, orders, and product updates, you’ll have more time to follow TikTok’s action plan and push your store to the next level.

Want to know more on how we can help you? Book a Demo to find our more now!

Read more on TikTok Shop Seller Accelerator here.

Zetpy is now officially available on the QuickBooks App Store!

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We’re excited to share some great news with you β€” Zetpy is now officially available on the QuickBooks App Store! πŸŽ‰

πŸ‘‰ Check it out here

This marks another major step forward in helping you streamline your e-commerce and accounting processes all in one ecosystem. If you’re already using QuickBooks Online or planning to automate your accounting, this integration is made just for you!

πŸ’‘ What Does This Integration Do?

Zetpy’s integration with QuickBooks helps you:

  • πŸ“¦ Sync orders from your online marketplace (Shopee, Lazada, TikTok, and more) and your own Brand.com directly into QuickBooks.

  • πŸ›’ Sync Stocks from your Xero to your marketplace and brand.com with this integration!

  • 🧾 Auto-generate invoicesΒ in QuickBooks Online β€” no more manual entry.

  • πŸ“Š Ensure your financials stay accurate and up-to-date, every single time.

 

πŸ”— Why Connect Zetpy to QuickBooks?

Managing your eCommerce orders is already seamless in Zetpy β€” now your finances can keep up too.

With this integration:

  • βœ… You save hours on manual bookkeeping – save the time on creating your online orders into invoices one by one and use it to develop your business!

  • βœ… Reduce accounting errors

  • βœ… Speed up your monthly reporting and reconciliation

  • βœ… Stay compliant with upcoming e-invoicing without further manual work

  • βœ… Scale confidently with a better backend process

Whether you’re an SME growing across platforms or an accounting team juggling multiple sales channels β€” this is a game changer.

βš™οΈ How to Get Started?

Visit our QuickBooks listing page:
πŸ‘‰ Zetpy on QuickBooks App Store

  1. Click β€œLearn More” and connect with our sales team.

  2. Our team will further guide you on how to setup the plugin in Zetpy after that.

  3. That’s it! Orders from Zetpy will start flowing into your QuickBooks automatically.

 

πŸ›  Support & Help

Our support team is ready to assist if you need help setting things up.
πŸ’¬ Just reach out via support@zetpy.com or our in-app chat.

πŸ’¬ Final Thoughts

At Zetpy, we’re always working to bring better automation and smarter tools to help your business grow. The QuickBooks integration is one more way we’re empowering you to run leaner, faster, and smarter.

Don’t just sell β€” scale with confidence.


Try the Zetpy + QuickBooks integration today!